Laird Noller Ford of Lawrence - Service Center

Always good and professional service. Aaron and Jessica made our purchase an easy and painless experience. Aaron and Jessica made our purchase an easy and painless experience. More

I had a great experience while waiting for my oil change and tire rotation. Davon was friendly, knowledgeable and provided excellent service. I look forward to coming here again. and tire rotation. Davon was friendly, knowledgeable and provided excellent service. I look forward to coming here again. More

Service was quick and easy. Didn’t even need an appointment for the Quicklane. Great job. Didn’t even need an appointment for the Quicklane. Great job. More

Easy to make appointment. Fast and efficient service. Kind and friendly staff. Couldn’t ask for more! Fast and efficient service. Kind and friendly staff. Couldn’t ask for more! More

Nothing but problems trying to buy a car. Would not recommend anyone to buy from them Would not recommend anyone to buy from them More

They worked very hard to correct the problems and staid in contact with me through the process. in contact with me through the process. More

Laird Noller ford collects good people. Everyone I have met there was friendly and competent Everyone I have met there was friendly and competent More

Amber did a great job of making sure all my concerns were on the ticket for the service tech, she even remembered me in general from former visits. She did a good job following up with me when she left for l on the ticket for the service tech, she even remembered me in general from former visits. She did a good job following up with me when she left for lunch and letting me know the status of my vehicle and who would take over if anything changed while she was out. Jayde took over when my vehicle was completed and made sure to go over everything and ensure that the part that is needing replacement was ordered, and that Amber would call me when the part arrives so we can schedule that repair. More

All personnel were customer-focused and knowledgeable. They kept me informed of the progress on my car. They kept me informed of the progress on my car. More

Recall was for 2 different issues. Resolved one. The other has been back ordered since February! It’s very visible (piece on side of windshield). Frustrating. Resolved one. The other has been back ordered since February! It’s very visible (piece on side of windshield). Frustrating. More