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Laird Noller Ford of Lawrence - Service Center

Lawrence, KS

4.0
920 Reviews

920 Reviews of Laird Noller Ford of Lawrence - Service Center

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November 26, 2024

The service was fast, efficient and without a problem. The team was very courteous and knowledgeable. More

by thomasjody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Nov 26, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for taking the time to review our store. We are thrilled you had a great experience.

November 25, 2024

Laird Noller in Lawrence always gives me awesome service. I usually talk to Jayde in the service department. She always does a great job. She explains everything so that I understand. I'm old and retired and More

by barbarasdecker
Recommend Dealer
Yes
Employees Worked With
Jayde Colley unsure of mechanic but he did an awesome job
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership! We appreciate you very much!

November 23, 2024

They did a safety recall for me. Performed efficiently as scheduled and everyone was courteous. More

by SEG
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership with our service department. We appreciate you very much!

November 23, 2024

Fast service and fixed my cars issues and got me back on the road would take my car back to this shop if I have any more issue More

by Brandon cummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our service department. We appreciate you very much!

November 23, 2024

Steve is the goat thank you for the quick and easy service from you. Thanks More

by PRINCIPATO.JAKE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve at service desk
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership and service department! We appreciate you very much!

November 22, 2024

Always great service! Friendly staff! I’ve had my car serviced here many times! Thank you!!! More

by laci_branson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 22, 2024

It’s Always a great experience coming In! Service is easy to talk communicate with! More

by Devin S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 22, 2024

I have had nothing but problems with both of your service shops. I will not be bringing my vehicle again. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience with our service departments. We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 21, 2024

They were very nice and quick with responses. They were going out of their way to solve my issue More

by drewtsnyder5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 21, 2024

They assisted me with repairs and addressed all my concerns. Service consultant was very helpful. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

duplicate response sorry!

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