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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
917 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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917 Reviews of Laird Noller Ford of Lawrence - Service Center
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April 14, 2025
Had a very good experience with the service dept. Took my Ranger in for an oil change, they had it in and out and did good work Took my Ranger in for an oil change, they had it in and out and did good work More
by edulin98
Verified CustomerEmployees Worked With
April 12, 2025
Jayde in Service was fantastic! She was kind, helpful and kept me up to date on my repair. I had a complicated situation involving a partial warranty repair and she made sure every She was kind, helpful and kept me up to date on my repair. I had a complicated situation involving a partial warranty repair and she made sure everything was taken care of, going above and beyond what I expected. 5 star customer service! More
by DFLANAGAN1
Employees Worked With
Jayde Collie
April 08, 2025
Only one of three problems fixed. Oil change satisfactory. Brakes squeaking, not fixed. Salt spots on front doors not fixed. I was assured the brakes weren’t squeaking anymore, that t Oil change satisfactory. Brakes squeaking, not fixed. Salt spots on front doors not fixed. I was assured the brakes weren’t squeaking anymore, that the issue was surface rust, yet they are still squeaking. I was told the salt spots/residue were able to be removed, yet they are still on the doors. More
by jenmichelle1001
Employees Worked With
Front desk clerk was very polite and helpful
April 07, 2025
Very efficient and effective. Would have loved a little more communication on what was done, what was needed, recalls, etc but was fit for purpose. Would have loved a little more communication on what was done, what was needed, recalls, etc but was fit for purpose. More
by Gerryddixon
April 04, 2025
Staff friendly. Space clean. Lounge area clean and enjoyed the snacks. Work done on time. Space clean. Lounge area clean and enjoyed the snacks. Work done on time. More
by robrie4
Employees Worked With
April 04, 2025
Vehicle was serviced quickly, check in process was easy and technician was very thorough. Highly recommend Laird Noller for services! and technician was very thorough. Highly recommend Laird Noller for services! More
by bhofelt
April 03, 2025
The technicians are extremely knowledgeable and true assets to a phenomenal experience, they emboldened my confidence in automotive repair, done right the first time. assets to a phenomenal experience, they emboldened my confidence in automotive repair, done right the first time. More
by JOE.C.KIT
Employees Worked With
March 29, 2025
The lady that checked us in to get the truck looked at assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took i assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took it to another place and just had the lines replaced for a few hundred and there was no stop leak in our ac unit More
by bodie V
Employees Worked With
