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Laird Noller Ford of Lawrence - Service Center
Lawrence, KS
915 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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915 Reviews of Laird Noller Ford of Lawrence - Service Center
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April 08, 2025
Only one of three problems fixed. Oil change satisfactory. Brakes squeaking, not fixed. Salt spots on front doors not fixed. I was assured the brakes weren’t squeaking anymore, that t Oil change satisfactory. Brakes squeaking, not fixed. Salt spots on front doors not fixed. I was assured the brakes weren’t squeaking anymore, that the issue was surface rust, yet they are still squeaking. I was told the salt spots/residue were able to be removed, yet they are still on the doors. More
by jenmichelle1001
Verified CustomerEmployees Worked With
Front desk clerk was very polite and helpful
April 07, 2025
Very efficient and effective. Would have loved a little more communication on what was done, what was needed, recalls, etc but was fit for purpose. Would have loved a little more communication on what was done, what was needed, recalls, etc but was fit for purpose. More
by Gerryddixon
April 04, 2025
Staff friendly. Space clean. Lounge area clean and enjoyed the snacks. Work done on time. Space clean. Lounge area clean and enjoyed the snacks. Work done on time. More
by robrie4
Employees Worked With
April 04, 2025
Vehicle was serviced quickly, check in process was easy and technician was very thorough. Highly recommend Laird Noller for services! and technician was very thorough. Highly recommend Laird Noller for services! More
by bhofelt
April 03, 2025
The technicians are extremely knowledgeable and true assets to a phenomenal experience, they emboldened my confidence in automotive repair, done right the first time. assets to a phenomenal experience, they emboldened my confidence in automotive repair, done right the first time. More
by JOE.C.KIT
Employees Worked With
March 29, 2025
The lady that checked us in to get the truck looked at assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took i assumed that we put stop leak in our ac unit and then the ac guy would not look at our ac and just told us that we needed a whole new unit. We took it to another place and just had the lines replaced for a few hundred and there was no stop leak in our ac unit More
by bodie V
Employees Worked With
March 27, 2025
Laird Noller's service people are all excellent. I have rarely taken my 2014 F150 King Ranch to a dealer, but when I needed a new motor/engine, there was no better place to go. The new engine deve I have rarely taken my 2014 F150 King Ranch to a dealer, but when I needed a new motor/engine, there was no better place to go. The new engine developed an issue and so they took it back, ordered another one and repaired the whole thing, keeping me in the loop all the time. I really needed a vehicle so they loaned me one for a couple weeks and I could not be more grateful or satisfied. I will DEFINATELY go there again. Katlyn is an excellent service agent and the service manager is extremely helpful and considerate. More
by D.Lee.O
March 25, 2025
Everyone was friendly and did their part. Work was completed on schedule and checkout was efficient. Work was completed on schedule and checkout was efficient. More
by aabel0
Employees Worked With
