Laird Noller Ford of Lawrence

Quality Prompt Service Brought in for my Ford Fusion's oil change. Made an appointment ahead of time, and they were ready for it when I got there. Took 30-45 minutes, as the Brought in for my Ford Fusion's oil change. Made an appointment ahead of time, and they were ready for it when I got there. Took 30-45 minutes, as they said. Everyone was prompt and courteous. Solid little lounge with complimentary wifi. Only wish they would vaccuum the carpets out when you bring it. More

Outstanding Service! Jessica and Tyler in the service department helped me. They were outstanding as was the work performed. It was my first visit. I'll definitely be back Jessica and Tyler in the service department helped me. They were outstanding as was the work performed. It was my first visit. I'll definitely be back. More

Convience My only day off in over a month it was great to get in to get the needed service done on my car. I thank you for the attention to detail in getting t My only day off in over a month it was great to get in to get the needed service done on my car. I thank you for the attention to detail in getting the work done. More

Friendly and Fast Service This is the first time I have ever needed to get my tires replaced on a car I owned. Tyler was extremely helpful on the phone before my appointment, l This is the first time I have ever needed to get my tires replaced on a car I owned. Tyler was extremely helpful on the phone before my appointment, letting me know my pricing and quality tire options. Upon arrival the next day, Tyler provided speedy service and Shane left my car in excellent condition. When I picked up my car, Tyler explained the Car Care form and answered all my questions about future auto work. I would highly recommend Hyundai Laird Noller!. More

Double check We just happened to check our power steering and brake fluid the week of the oil change and it was right below the minimum level. So, just a little c We just happened to check our power steering and brake fluid the week of the oil change and it was right below the minimum level. So, just a little concerned what they really check?? More

NEW CAR SHOPPING We were just out "looking" at cars and at our second stop we went to Laird Noller Ford in Lawrence. We met Sean and from there on he asked questions a We were just out "looking" at cars and at our second stop we went to Laird Noller Ford in Lawrence. We met Sean and from there on he asked questions about what we wanted and price range that we wanted to stay in. We test drove a couple and really liked the second one and then decided on that one as the car we would purchase. We could not have asked for better customer service from Sean he gave us plenty of time to talk by ourselves and was not pushy. Overall shopping experience was A++++. Thank you Sean Isaacs More

Always Great Service I continue to receive great personal service and support from the friendly and knowledgable staff at Laird Noller. As usual, Jessica Lund provided exp I continue to receive great personal service and support from the friendly and knowledgable staff at Laird Noller. As usual, Jessica Lund provided expert assistance in ensuring my Veloster received the best care. I continue to be impressed with all aspects of my service visit. New tires this trip! More

Very friendly service! I had setup an appointment with Jessica Via phone earlier in the week for 4:30pm Friday afternoon. Arrived for my service appoint at 4:30pm, and was g I had setup an appointment with Jessica Via phone earlier in the week for 4:30pm Friday afternoon. Arrived for my service appoint at 4:30pm, and was greeted by Jessica with a friendly smile. After mentioning the year and model of my Sonata, Jessica remembered details of our phone conversation and mentioned there were no recalls on my car, that hadn't already been completed. It was great to speak with a service rep who was willing to take the time to go over my extended warranty with me, and address the concerns I had with the company I purchased the warranty through. After a full vehicle inspection, oil/filter change and going over the inspection details with Jessica, I was out of service within the hour. Great experience! Keep up the good work folks! More

Great Experience Buying Used Greg Cooper was very friendly and an excellent salesman. He was knowledgable, didn't push hard for a sale, and was very experienced and honest. Grea Greg Cooper was very friendly and an excellent salesman. He was knowledgable, didn't push hard for a sale, and was very experienced and honest. Great experience here at Laird Noller. More

Brake pad replacement Tyler was very nice and you could tell that it mattered to him to be courteous and helpful. My only concern is how long it took, 2 hrs, even with an Tyler was very nice and you could tell that it mattered to him to be courteous and helpful. My only concern is how long it took, 2 hrs, even with an appointment and advanced notification that I would be having my brakes checked and replaced if needed. They did wash my car, which it needed, and that went a long way in cooling me off for the wait. Is 2 hours the normal wait these days for a front brake pad replacement? As far as how well the repair was done, I guess time will tell. More