Laird Noller Ford of Lawrence

Flawless experince. THANKS to Aaron in the service dept. One thing for certain is that I always receive "top shelf" treatment from Aaron in the service department..!! Appointments are scheduled in good orde One thing for certain is that I always receive "top shelf" treatment from Aaron in the service department..!! Appointments are scheduled in good order, I am taken care of quickly and the lines of communication are kept open. I could not ask for better customer service.....which sadly is becoming a lost art..!! Aaron is definitely an asset to the dealership's team. Also, Evan Prince worked with me for a flawless experience..!! Highly recommend..!!!! More

Zoom Zoom!! Eduardo and group worked very hard to get a good trade in value and new car price. i left happy and would suggest the dealership to others. Eduardo and group worked very hard to get a good trade in value and new car price. i left happy and would suggest the dealership to others. More

New miata rfgt Very easy experience with sales and service so far, no complaints. Can't remember the 2 gentlemens names at the lube shop, but both were very helpful Very easy experience with sales and service so far, no complaints. Can't remember the 2 gentlemens names at the lube shop, but both were very helpful More

Visit in July 2018 Work with Tyler Dark to upgrade vehicle. He was knowledgeable, polite and kind. Work with us to find vehicle we interested in and to get payments wo Work with Tyler Dark to upgrade vehicle. He was knowledgeable, polite and kind. Work with us to find vehicle we interested in and to get payments workable. More

Super Efficient! Had a great experience trading in my 2016 Hyundai Elantra and upgrading to a 2018 Hyundai Sonata. Even though I did a little pre-work to find out whic Had a great experience trading in my 2016 Hyundai Elantra and upgrading to a 2018 Hyundai Sonata. Even though I did a little pre-work to find out which car I wanted to test drive, everyone at the dealership worked with me, got the best price that they could, and got me in and out as quick as they could too. I super-appreciate Tyler showing me everything about my new car, and I appreciate being treated as a best customer. I said two years ago, and I'll say it again: I absolutely love Laird Noller Hyundai! Thanks, y'all! More

They made my repairs hassle-free They made sure My repairs were hassle free and were accommodating to my schedule. I was kept abreast of additional damaged discovered and what/how it They made sure My repairs were hassle free and were accommodating to my schedule. I was kept abreast of additional damaged discovered and what/how it was being rectified. More

Great experience Tyler and the rest of the staff were very helpful. I asked quite a few questions via email and phone before going to the dealership and I always got Tyler and the rest of the staff were very helpful. I asked quite a few questions via email and phone before going to the dealership and I always got prompt and helpful answers. More

Fixed the cause but not the effect. Went in because my 2017 focus moon roof would leak water into the car when it rained. It caused water to pool in the ceiling causing stains. Turns out Went in because my 2017 focus moon roof would leak water into the car when it rained. It caused water to pool in the ceiling causing stains. Turns out the drain tubes were never installed at the factory. The service center identified this and installed the tubes (was told the body center performed the installation). However, they didn't clean the water stains caused by this problem nor did they tell me if they inspected for water damage. I probably should have asked so I guess some of the blame is on me but I would assume that since it was a problem caused by Ford they would want to correct all of the damage caused by the manufacturer of the car. (Don't have the invoice so the person I checked in the employees section is inaccurate) More

Awesome dealer The dealership is very detailed tells you what's going on with your car and has the customer money at hand they are professional and courteous and do The dealership is very detailed tells you what's going on with your car and has the customer money at hand they are professional and courteous and do what they say they're going to do More

Greg the service writer and Leon the diesel tech took excell As usual Greg the service writer and Leon the tech took excellent care of my vehicle thank you. Why I bought a total of 4 vehicles from the dealership As usual Greg the service writer and Leon the tech took excellent care of my vehicle thank you. Why I bought a total of 4 vehicles from the dealership and I've been giving great service on all of them. More