Laird Noller Ford of Lawrence

The truck got in and out in a little over an hour. I think that was good time. There weren't fingerprints all over the hood. The floor mat wasn't dirty, the steering wheel wasn't sticky, and I didn't I think that was good time. There weren't fingerprints all over the hood. The floor mat wasn't dirty, the steering wheel wasn't sticky, and I didn't fall back in the seat when I got in. That's a good experience. More

When I purchased my Mazda, I didn’t want to pay the $3500 for maintenance. They had a Finance said they were due five years or 60,000 miles for like tire rotation and oil changes which is what we’ve always h for maintenance. They had a Finance said they were due five years or 60,000 miles for like tire rotation and oil changes which is what we’ve always had but they were rude and Lied about it. When I got service, I had no idea they would charge me $93 for an oil change and tire rotation. I was thinking about putting in my Mazda for a new one, but I When I got service, I had no idea they would charge me $93 for an oil change and tire rotation. I was thinking about putting in my Mazda for a new one, but I would never never purchase one from your dealership . I was even in the car business for three years, but I will never darken your doors because you guys have horrible communication skills More

Jade was very helpful in getting my vehicle serviced and setting up another appointment for further repairs! And giving me an accurate quote so I knew what kind of financial obligation I had ! setting up another appointment for further repairs! And giving me an accurate quote so I knew what kind of financial obligation I had ! More

Was done in about an hour and half on the same day, so very convenient, only problem was they did not reset the engine light, but I got it done . Thanks. very convenient, only problem was they did not reset the engine light, but I got it done . Thanks. More

I was looking for a PHHV to replace my Chevy Volt. Shannon Hayden had just the perfect dream car, I didn’t know I wanted! My 2025 Ford Escape fits me like a glove! And Shannon has even followed up to Shannon Hayden had just the perfect dream car, I didn’t know I wanted! My 2025 Ford Escape fits me like a glove! And Shannon has even followed up to make sure! Shannon bumped my experience over the top! More

Jessica wad very helpful and I will ask for here when I'm ready to buy. Did not like the paperwork fee quoted of $899.00. ready to buy. Did not like the paperwork fee quoted of $899.00. More

This was my first time buying from Laird Noller and it was a pleasant experience. Eddie made sure the vehicle and paperwork was ready ahead of time to ensure everything went smoothly. Finance department w was a pleasant experience. Eddie made sure the vehicle and paperwork was ready ahead of time to ensure everything went smoothly. Finance department was transparent and answered all my questions. More

They always go above and beyond when it comes to customer service, even calling you after hours to inform you of the status service, even calling you after hours to inform you of the status More

Great service and follow up. Loved the video explanation that was part of the insoection Loved the video explanation that was part of the insoection More

Employees are easy to work with. I did most of the texting though to check on the progress. I did not do much checking. Vehicle so far seems to be fine. I did most of the texting though to check on the progress. I did not do much checking. Vehicle so far seems to be fine. More