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Laird Noller Ford of Lawrence

Lawrence, KS

4.0
1,696 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,696 reviews

December 20, 2024

Katlyn was very helpful and and kept us in the loop relative to the status of our repair. More

by bbray2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

December 19, 2024

Amber did an excellent job communicating with me and making sure I had a vehicle to drive while my vehicle had some major work completed. More

by WMOSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber from service department
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

December 19, 2024

Poorest service ever from this dealership! Will never buy another Ford again going to Honda. More

by Sheriholladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade does not follow through to let you know what is going on. I had to be the one to call to see how it was going. No sense of urgency.
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

We appreciate you sharing your concerns with us and I'm sorry to hear about your experience. It's disappointing to know we didn't meet your expectations. We strive to provide transparency and fairness in our dealings, and your feedback is valuable in helping us improve. If you'd like to discuss this further, please reach out to me directly at amancuso@lairdnoller.com My name is Angela

December 19, 2024

Laird Noller Ford they willing to work with outer states buyers to get closing done. More

by binh.ng813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alayn Renteria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessey James sale person
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much and are glad we could get you the car you wanted even with you being out of state!

December 18, 2024

Very helpful in finding me a car. Financing was quick and easy. Delighted customer!!! Thank You!!! More

by karlahadlpeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolene Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Aljizani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for your sharing your experience with our dealership! We appreciate you very much and are glad you found what you were looking for. Thanks again!

December 18, 2024

I only use this dealership now that Chris charay has taken over. I think I've bought 4 from him already More

by td542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Aljizani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Bolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for your sharing your experience with our dealership! We appreciate you very much are grateful that Chris is here! Thanks again for being a loyal customer.

December 18, 2024

Great customer waiting area. Nice reps. Informed us tires were low tread and rotating them would be unnecessary. Discounted full service cost to reflect that. Offered pricing More

by jayhawkguy.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

December 16, 2024

Super easy buying experience. Great selection. Jessey James was excellent to work with, from price negotiations to delivery. Appreciate his prompt response to our questions. Wo More

by croi4450
Recommend Dealer
Yes
Employees Worked With
Jersey James, @ Lawrence store
Dec 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

December 14, 2024

Great team to work with. Very professional and helpful. Got through the paperwork quickly and had me set up with a new truck in a few days. More

by heinenrepair.josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Bolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Beene, Kyle Garrison
Dec 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

December 14, 2024

Amber is always great to work with. She stays connected during my service call and follows up with any changes. Thanks for the excellent service. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

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