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Laird Noller Ford of Lawrence

Lawrence, KS

Overview
Employees
Reviews
Vehicles
4.2
1,930 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,930 reviews

July 13, 2025

Kylee Bremer was great to work with when we purchased our Honda Pilot. Her knowledge of the vehicle made our decision to purchase easy. Highly recommend working with Kylee! More

by Darcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Bremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the glowing recommendation! We’re grateful for your support and are so glad we could deliver a great experience.

July 11, 2025

Quick Lane is my go to place for basic maintenance. Quick, friendly, and nice waiting area. More

by jmessick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

That’s exactly how we want every guest to feel — like part of the Noller family! Thank you for your trust and kind words and we are glad Quick Lane is your go to place for maintenance.

July 11, 2025

Had f150 diagnosed. The sunroof glass was not properly put back in. No bolts were used. The sunroof flew out while driving and damaged the sunroof and truck. Dealership More

by Jfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Charay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We take matters like this very seriously, and we’re sorry to hear about your experience. Our General Manager will be reaching out to you directly to discuss this situation in more detail and work toward a resolution. We appreciate you bringing this to our attention.

Jul 11, 2025 -

Jfrazier responded

We will see if I get a response. Had an attorney send a demand letter with an expiration date of 07/10; no response. I have now filed an insurance claim and hopefully we can get something resolved.

Jul 16, 2025 -

Laird Noller Ford of Lawrence responded

To our knowledge, we have not received a demand letter.

July 10, 2025

Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth. More

by Charles Scoville
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Noller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the glowing recommendation! We’re grateful for your support and are so glad we could deliver a great experience.

July 10, 2025

Staff is always friendly and service is quick and comprehensive. I wait in the store and it is a nice area with comfortable seating. I highly recommend! More

by brefromme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All staff are great!
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

We’re honored to earn your five stars! Thank you for taking the time to leave such a positive review — we truly appreciate it.

July 07, 2025

Well, I've had to deal with Flushes and I just got the card not too long ago so it hasn't been too great More

by hullmatthew830
Recommend Dealer
No
Employees Worked With
Austin
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Jul 16, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re sorry to hear that your experience with Flushes hasn’t been great so far. We’d like to help make things right—please feel free to reach out directly to our GM, Chris Charay, who would be happy to assist you further.

July 06, 2025

They were very +uick in getting my vehicle in and services and back to me. More

by raydogschiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

We’re so glad our team exceeded your expectations! Going the extra mile is just part of what we do. Thanks for the awesome review!

July 06, 2025

Helpful staff from beginning to finish. Everyone I encountered was very friendly and answered my questions readily. More

by CTOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Wow — thank you! That means the world to us. We’re honored to be part of your car-buying journey, and we’re always here when you need us.

July 05, 2025

Confusing! No longer a Mazda dealer, but they still service them. How long will it last before they say they are no longer qualified? Scheduled online, went More

by ceshelton.ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review and for sharing your experience. To clarify, while we no longer sell Mazda vehicles, we plan to continue servicing and providing parts for them for quite some time. We understand this can be a bit confusing, and we appreciate your patience. We're glad your service appointment went smoothly and that you found our team pleasant and helpful. We look forward to continuing to support your vehicle needs!

July 05, 2025

Always professional services. I have used Laird Noller for years for oil changes, tire rotations and maintenance and have always had positive experiences. More

by MARYTALLMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your positive review and your dedication to our team

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