Laird Noller Ford of Lawrence

I don’t like the price increase you have done to your service and the pressure you put on me to do something I don’t want done.I’m looking for someone else to service my vehicles. service and the pressure you put on me to do something I don’t want done.I’m looking for someone else to service my vehicles. More

Kai was great. No pressure. Answered all my questions. Made me feel comfortable asking many questions. Rolando was very kind as well and explained it all very clear No pressure. Answered all my questions. Made me feel comfortable asking many questions. Rolando was very kind as well and explained it all very clearly. I would highly recommend Laird Noller. More

The staff is always very friendly and the facility is always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a always clean but my service was a little slow. I said I was leaving and going to pickup but I should have said waiting because I was going to run a couple errands and come back and waited about an hour despite making an appointment More

said work was not completed took forever to get a loner car hopefully this repair will fix it car hopefully this repair will fix it More

The servise for us old people is terrible . Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. Before we could drive through and talk to someone and never get out of the car. Now it sucks and I won’t use you again. It’s sure not user friendley. More

Dealership offered us many options, is great with their communication and is always willing to go the extra mile to earn your business. communication and is always willing to go the extra mile to earn your business. More

Not trustworthy or honest. Won’t use again. Thirty year customer never treated so poorly. Won’t use again. Thirty year customer never treated so poorly. More

Seemed like 1 1/2 hours to wait for a “lube, oil and filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay filter” appointment was excessive. I arrived at (or before) the designated time, 30 minutes elapsed before my car was even driven into a service bay, then another hour elapsed before my car was finished. There was no air conditioning in the lobby, and the service tech was still a student. Maybe that explains the extended wait, idk. More

When we 1st walked on the dealership was greeted with a welcome Ali Aljizani was great making the progress easy I don’t like pushy salesman he was very professional. I just left dealership in Topeka and La welcome Ali Aljizani was great making the progress easy I don’t like pushy salesman he was very professional. I just left dealership in Topeka and Lawrence because of them being to pushy with the same vehicle I purchased from Laird Noller Ford everyone at the dealership was great we will be back !!!!! More

Called multiple times to the Topeka location with no return call. This location is nothing like the dealer in Lawrence. return call. This location is nothing like the dealer in Lawrence. More