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Laird Noller Ford of Lawrence

Lawrence, KS

4.0
1,611 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,611 reviews

November 09, 2024

Laird Noller Ford was extremely patient with me and very helpful. I would use them again More

by busicdenise3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Laird Noller Ford of Lawrence responded

Thank You for taking the time to leave such a great review. We are glad you had such an excellent experience.

November 08, 2024

No communication Service quality average Not loyality friendly Be be be ne no hi hio More

by jwloftus123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Andrew
2.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear you had this experience. I would appreciate the opportunity to learn more and make this right. My name is Angela and my email is amancuso@lairdnoller.com Thank You.

November 08, 2024

I had a fantastic experience at Laird Noller dealership. They were very knowledgeable about their vehicles and made purchasing a car as painless as possible. More

by Kyle H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 10, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for taking the time to leave this excellent review. We appreciate you choosing our dealership for you most recent vehicle purchase.

November 04, 2024

All staff members of the dealership were incredibly friendly and helpful. They made sure we got any and all information about the vehicle we were considering. More

by wkreece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Kyle
Nov 07, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for the great review! We are glad you got all the info you needed to make a decision!

November 04, 2024

Fast, courteous; will continue to use Laird Noller fast lane for as long as I’m able. More

by arkie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for the wonderful review. We appreciate you taking the time to leave it!

October 31, 2024

Laird Noller was the best car buying experience my husband and I have ever had! More

by dmcnabb88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alayn Renteria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Daniels . Chris Charay
Nov 07, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for taking the time to leave such a nice review.

October 31, 2024

Everyone was very courteous and helpful knowledgeable not pushy. Would recommend this dealership when looking for your next purchase. More

by cgmurphy1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Lasley
Oct 31, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for taking the time to leave us a review! We are glad you felt like you were taken care of during your recent vehicle purchase!

October 31, 2024

The service manager, Amber, kept me informed on the progress of the repairs throughout the process. Her attitude and concern reinstalled my faith in Ford. More

by joewalden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Mitchell
Oct 31, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for taking the time to leave such a great review! We appreciate you very much.

October 30, 2024

Laird Noller has a great team of people to take care of everything from ordering to pickup. Great job! More

by JOSH@OWNX.COM
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Flory
Oct 31, 2024 -

Laird Noller Ford of Lawrence responded

Thanks so much for taking the time to leave us a great review! We look forward to seeing you next time you are in the drive.

October 29, 2024

We purchased a used vehicle by paying cash (check). On the day of signing contract, we were told the dealer was waiting for a parts for repair and finishing the detailing. Five days later, the check wa More

by AAA
Purchase Time
Recommend Dealer
No
Employees Worked With
Brett
Oct 31, 2024 -

Laird Noller Ford of Lawrence responded

We are extremely sorry to hear about this experience. Please email me directly at amancuso@lairdnoller.com my name is Angela and I would like to assist you in taking care of this issue ASAP. Thank You!

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