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Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,815 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,815 reviews

June 20, 2024

The office staff was friendly and prompt. The Mazda mechanic was knowledgeable and worked fast. More

by millicent
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Women in service
June 20, 2024

I feel like it’s okay for oil changes but I’ve had a few issues with upselling, including being told my battery was almost done and needed replaced. Went to auto parts store and battery was fine. It was a More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Definitely not Hailey. I’ve had negative interactions with men at quick lane.
June 20, 2024

Had to wait a little too long for service but satisfied all the same and will be back More

by joanvivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
June 19, 2024

Very friendly and fast service. Will be back for my next service. Thank you so much. More

by bobbiwilliams74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
June 19, 2024

I'm from out of state and needed 2 new tires, Laird Nollers staff got me in the shop and taken care of very fast. More

by Gcberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
June 18, 2024

They were great a few years ago but past few interactions have not been great. They ordered parts and then the parts were wrong but didn’t know until I had come in for the repair more than a week after recei More

by fraitesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
June 18, 2024

Quick, easy, painless. Nice coffee machine and lounge - could watch my Escape getting worked on. Felt confident in the process and the pricing. Would recommend. More

by KMCNELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
June 15, 2024

Easy people to deal with. Very friendly. Don’t know why I need to write 15 words. More

by jonlill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Flory
June 14, 2024

The salesperson was very attentive and knowledgeable. She presented me with a few vehicles that were in my price range. More

by jayneejaimes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Quinn
June 14, 2024

My service appointment followed a horrible service experience two and three weeks earlier. Everyone was on their best behavior. Still not able why an oil change/tire rotation took 2 hours. More

by William Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hofelt
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