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Laird Noller Ford of Lawrence
Lawrence, KS
1,815 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,815 reviews
July 19, 2024
Buying experience was not pleasant and won't buy there again. Service experience was okay. again. Service experience was okay. More
by Jhock
July 13, 2024
I purchased an F150 from Laird Noller Lawrence back on March 8th. I'm an out-of-state buyer...flew in and drove it home. From the moment I got there I started seeing issues with the purchase. Small at March 8th. I'm an out-of-state buyer...flew in and drove it home. From the moment I got there I started seeing issues with the purchase. Small at first, and they made them right. However, there's one thing that they still haven't fixed and now they're ducking my calls. They still haven't marked the truck as sold with Ford. This affects the warranty start date as well as not obtaining the Ford Pass points I'm entitled to. I've called several times, talked with several sales managers, as well as left messages. I've reached out to Ford Corporate and still haven't been made whole. I'm ok with issues if they're made right. But I can't abide a failure to do your job. For these reasons, I do not recommend purchasing from Laird Noller Ford. More
by Brandt
Employees Worked With
Matt Fraley, Dillon Hunt
July 04, 2024
I ask three times at least for them to do the works package. Called said car was ready, ask again & they said sorry. Was not happy & made it very clear. They did get the oil changed once I complained b package. Called said car was ready, ask again & they said sorry. Was not happy & made it very clear. They did get the oil changed once I complained but not the works package so no tire rotation or fluid check or inspection. Not happy with service. More
by DNTSTICE
Verified CustomerEmployees Worked With
Josh Andrew
July 02, 2024
Process was simple. However, I still have yet to see copies of my loan paperwork. However, I still have yet to see copies of my loan paperwork. More
by ktdid0805
Employees Worked With
June 28, 2024
Fantastic service! ! They are so kind, prompt, and vacuum my car before I leave! Always a good experience! ! They are so kind, prompt, and vacuum my car before I leave! Always a good experience! More
by Ashleysandefur
June 27, 2024
Good service! I have been here for more than 5 times. Im very satisfied with their service I have been here for more than 5 times. Im very satisfied with their service More
by Disni
June 26, 2024
Service has always been professional and all of my concerns/questions answered at each appointment concerns/questions answered at each appointment More
by jpete_ewood
June 22, 2024
My service representative was indifferent and incompetent. She was never available and didn't return my calls. The work was not scheduled properly so the car spent six days in the shop. incompetent. She was never available and didn't return my calls. The work was not scheduled properly so the car spent six days in the shop. More
by DONRUS43
Employees Worked With
Paige
