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Laird Noller Ford of Lawrence

Lawrence, KS

4.2
1,907 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,907 reviews

July 10, 2025

Jacob was straight forward and honest. He was helpful and accommodating. Aaron helped get the best finaicing we could get. Hailey Dmith told us the truth. More

by Charles Scoville
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Noller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Charay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the glowing recommendation! We’re grateful for your support and are so glad we could deliver a great experience.

July 07, 2025

Well, I've had to deal with Flushes and I just got the card not too long ago so it hasn't been too great More

by hullmatthew830
Recommend Dealer
No
Employees Worked With
Austin
Jul 16, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We’re sorry to hear that your experience with Flushes hasn’t been great so far. We’d like to help make things right—please feel free to reach out directly to our GM, Chris Charay, who would be happy to assist you further.

July 06, 2025

They were very +uick in getting my vehicle in and services and back to me. More

by raydogschiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

We’re so glad our team exceeded your expectations! Going the extra mile is just part of what we do. Thanks for the awesome review!

July 06, 2025

Helpful staff from beginning to finish. Everyone I encountered was very friendly and answered my questions readily. More

by CTOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Laird Noller Ford of Lawrence responded

Wow — thank you! That means the world to us. We’re honored to be part of your car-buying journey, and we’re always here when you need us.

July 05, 2025

Always professional services. I have used Laird Noller for years for oil changes, tire rotations and maintenance and have always had positive experiences. More

by MARYTALLMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your positive review and your dedication to our team

July 05, 2025

Confusing! No longer a Mazda dealer, but they still service them. How long will it last before they say they are no longer qualified? Scheduled online, went More

by ceshelton.ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review and for sharing your experience. To clarify, while we no longer sell Mazda vehicles, we plan to continue servicing and providing parts for them for quite some time. We understand this can be a bit confusing, and we appreciate your patience. We're glad your service appointment went smoothly and that you found our team pleasant and helpful. We look forward to continuing to support your vehicle needs!

July 03, 2025

Service was great but I went on a road trip and one of my wheel hubs flue off and I noticed when I was already to far in to the road trip More

by jrmartinezgarcia48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback, and we're sorry to hear about the wheel hub issue during your trip. That’s definitely concerning, and we’d like to look into this further to ensure your vehicle’s safety. Please reach out to us directly so we can address the situation and make it right.

July 03, 2025

I've had multiple service appointments here that went well. This time, they recommended premium services before the work began that I declined. All I wanted was an oil change and tire rotation. 45 minute More

by PICKEREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your honest feedback. We’re glad your past service visits went well but apologize for the frustration this time. We aim to provide helpful recommendations without causing delays, and we’re sorry if that wasn’t your experience. We appreciate you sharing this so we can improve moving forward.

July 03, 2025

They are su superb at keeping you informed on what’s going on during the service and what you should consider doing to your vehicle. Can’t say enough good about them. They have my vehicle for all its n More

by kscoyote2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the wonderful feedback! We're so glad our team keeps you well informed and provides great recommendations for your vehicle. We appreciate your trust and look forward to taking care of all your vehicle’s needs!

July 02, 2025

They did a great job of squeezing me in on a busy day to fix a tire and service my truck. I was very pleased. More

by rlisher148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for the kind words! We're glad we could fit you in and take care of your tire and truck service promptly. We appreciate your business!