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Laird Noller Ford of Lawrence
Lawrence, KS
1,673 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,673 reviews
December 25, 2024
We were charged for the dock fee twice and have had to ask multiple times for the refund and still have not gotten a response from the finance manager. Been 2 weeks. Ridiculous. The only one who has remot ask multiple times for the refund and still have not gotten a response from the finance manager. Been 2 weeks. Ridiculous. The only one who has remotely helped us has been David, the sales agent. He is the only one that responds to our messages, but we still don’t have our refund. More
by amandalong9966
Verified CustomerEmployees Worked With
David Stringer ⭐️⭐️⭐️⭐️⭐️
December 25, 2024
I’m not pleased with the vehicle I purchased, I found out that the front windshield is an aftermarket window and the Collision alert system is not available, so it’s going to cost me several hundred dollars that the front windshield is an aftermarket window and the Collision alert system is not available, so it’s going to cost me several hundred dollars to get it fixed , when someone buys a replacement vehicle , they should not have to put money into it in less than a month after purchase . More
by birdiebell.ro
Employees Worked With
Steven Johnson
December 23, 2024
Everyone makes mistakes but last oil change drain plug was only finger tight. Car had to be towed. Have discussed with Manager. Have been a customer pf Laird Noller for over 40 years. was only finger tight. Car had to be towed. Have discussed with Manager. Have been a customer pf Laird Noller for over 40 years. More
by recreate53
Employees Worked With
None
December 23, 2024
Great service, friendly staff and fair prices. Completed service on my vehicle ahead of promised date. Completed service on my vehicle ahead of promised date. More
by lextonllc
Employees Worked With
December 22, 2024
The employee's are great to work with. I was not very happy with all the mandatory add-ons to buy the car. A mandatory $1,499 for some dealer plan and an extra $1,000 if we paid cash for t I was not very happy with all the mandatory add-ons to buy the car. A mandatory $1,499 for some dealer plan and an extra $1,000 if we paid cash for the car plus the administration fees. Won't by from them again. More
by fordracer557
Employees Worked With
December 21, 2024
Great people to work with in sales and service. Always willing to help out when you have questions. Always willing to help out when you have questions. More
by dixelee
December 21, 2024
Nice couches and chairs for waiting on your car, along with water, coffee, etc. Dealer personnel were very friendly and welcoming. with water, coffee, etc. Dealer personnel were very friendly and welcoming. More
by sgraham
December 19, 2024
Amber did an excellent job communicating with me and making sure I had a vehicle to drive while my vehicle had some major work completed. making sure I had a vehicle to drive while my vehicle had some major work completed. More
by WMOSKIE
Employees Worked With
Amber from service department
December 19, 2024
Poorest service ever from this dealership! Will never buy another Ford again going to Honda. Will never buy another Ford again going to Honda. More
by Sheriholladay
Employees Worked With
Other Employees :
Jade does not follow through to let you know what is going on. I had to be the one to call to see how it was going. No sense of urgency.
