Laird Noller Ford of Lawrence

I was extremely pleased with the service and treatment I received at the dealership in Lawrence. All questions were answered and the employees were courteous and focused on my needs. I would come back to th received at the dealership in Lawrence. All questions were answered and the employees were courteous and focused on my needs. I would come back to these particular employees with future needs. Randy Weseman More

Started my buying process with Doug Carter, looking at a few models at the 23rd and Alabama lot. Found a Suzuki SX-4 that my daughter liked. While test driving, I mentioned that I had dealt with Anthony Tho few models at the 23rd and Alabama lot. Found a Suzuki SX-4 that my daughter liked. While test driving, I mentioned that I had dealt with Anthony Thompson previously, and had wanted to do so again, but that he was at the other dealer site that didn't have what we were looking for. Didn't know that I could have had Anthony come over to other site. Doug was a perfect gentleman, had us drive by the lot where Anthony was, let him know that we were buying the car and let Anthony carry the deal through. Very great teamwork! I felt no pressure to do anything I wasn't planning to and the paperwork was handled as quickly as could be, given we were there a little later in the afternoon. I will continue to do business with Laird Noller because of folks like Anthony and Doug! Thanks! More

Great staff, very helpful. Very satisfied with my purchase and experience. They found me exactly what I was looking for at the price I wanted to stay at. Thanks guys. purchase and experience. They found me exactly what I was looking for at the price I wanted to stay at. Thanks guys. More

I had an amazing experience at this dealership, and highly recommend going to them. Everyone we worked with was polite and would do anything to make our experience what we wanted. They also did not sto highly recommend going to them. Everyone we worked with was polite and would do anything to make our experience what we wanted. They also did not stop crunching numbers until we got exactly what we wanted, we got a great deal! Matt Bigelo also knew a lot about the cars and could answer any questions we had. Overall, we had a very good experience! More

I had difficult financing issues and Mike worked really hard to get the used truck I wanted financed. When other said it could not be done and turned me away, Mike stepped up to the challenge and got it do hard to get the used truck I wanted financed. When other said it could not be done and turned me away, Mike stepped up to the challenge and got it done. When I brought in my old worn out vehicle to be traded in, he worked out a great deal on that as well. Where I thought the would laugh and just tell me to scrap it, they actually gave me a decent trade value for it. Mike was always very polite, quick to respond and never complained. The best part was, even though Mike put allot of effort into getting my loan approved, he always made me feel like I WAS WORTH HIS TIME. Thank you Mike, you did a great job. More

Josh was professional and very friendly. He was very thorough and provided great input on the car selection. He also assisted in the loan process. It was breeze. thorough and provided great input on the car selection. He also assisted in the loan process. It was breeze. More

When I entered the dealership I was apprehensive, as I had been to several looking for a 2013 ford Taurus that was as listed on the internet. Sorry to say most listed a lot delivered a little.( such as t had been to several looking for a 2013 ford Taurus that was as listed on the internet. Sorry to say most listed a lot delivered a little.( such as the owner's daughter does the advertising and I sell the cars, facts are confusing.) This however was not my experience here. People were genuinely friendly ,polite, and seemed to enjoy what they were doing. And let me add. knowledgeable and helpful. Well I purchased the car, but they are still on probation. TONY HEATHERLY More

The people that worked with me were very kind and helped me understand the process. This was my first time buying a car by myself and they really made it an enjoyable process for me me understand the process. This was my first time buying a car by myself and they really made it an enjoyable process for me More

No hassles at all. Great group of guys to do business with. They are all very friendly. Even have me a loaner to go get something to eat while I waited. with. They are all very friendly. Even have me a loaner to go get something to eat while I waited. More

I had a great experience with Josh Hoke as a sales person. He responded quickly to my inquiry on TrueCar.com. He followed up to confirm our appointment and was waiting for me when I arrived. He was person. He responded quickly to my inquiry on TrueCar.com. He followed up to confirm our appointment and was waiting for me when I arrived. He was professional, courteous, and made me feel comfortable in stating my preferences and finally the choice that I made. I did not feel pressured at any time - which is the most important thing to me in working with a sales associate. I also had a great experience with Kyle in finalizing the paperwork - financing, added warranties, and title work. He also was professional, courteous, and prompt. I will definitely refer other people to Laird Noller in Lawrence and specifically to Josh Hoke as a sales associate. Great experience - completely satisfied!!! More