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Laird Noller Ford of Lawrence
Lawrence, KS
1,619 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,619 reviews
June 26, 2024
Service has always been professional and all of my concerns/questions answered at each appointment concerns/questions answered at each appointment More
by jpete_ewood
Verified Customer
June 22, 2024
My service representative was indifferent and incompetent. She was never available and didn't return my calls. The work was not scheduled properly so the car spent six days in the shop. incompetent. She was never available and didn't return my calls. The work was not scheduled properly so the car spent six days in the shop. More
by DONRUS43
Employees Worked With
Paige
June 20, 2024
Had to wait a little too long for service but satisfied all the same and will be back all the same and will be back More
by joanvivers
June 20, 2024
I feel like it’s okay for oil changes but I’ve had a few issues with upselling, including being told my battery was almost done and needed replaced. Went to auto parts store and battery was fine. It was a issues with upselling, including being told my battery was almost done and needed replaced. Went to auto parts store and battery was fine. It was a new battery so thought it was weird they tried to upsell. This has happened a few times at this location. I keep going back for oil changes because I dread finding a new shop but I don’t trust these people. More
by Jennifer
Employees Worked With
Definitely not Hailey. I’ve had negative interactions with men at quick lane.
June 19, 2024
I'm from out of state and needed 2 new tires, Laird Nollers staff got me in the shop and taken care of very fast. Nollers staff got me in the shop and taken care of very fast. More
by Gcberry
June 19, 2024
Very friendly and fast service. Will be back for my next service. Thank you so much. Will be back for my next service. Thank you so much. More
by bobbiwilliams74
June 18, 2024
They were great a few years ago but past few interactions have not been great. They ordered parts and then the parts were wrong but didn’t know until I had come in for the repair more than a week after recei have not been great. They ordered parts and then the parts were wrong but didn’t know until I had come in for the repair more than a week after receiving the parts. They also sold tires that are less than 4 years old and under 50k miles on them and have a warranty but apparently have dry rot and they won’t repair/replace because it isn’t their tire. Not very helpful for their recommended product. More
by fraitesc
