Laird Noller Ford of Lawrence

New Car Purshase My wife and I were looking to trade her car in for a small SUV with a towing package. Did some research on the internet via USAA car buying service an My wife and I were looking to trade her car in for a small SUV with a towing package. Did some research on the internet via USAA car buying service and we looked at both the Ford Escape and the Toyota line of small SUV's., and Laird Noller Ford was the winner. Not only did we get the car that we wanted, but our new car buying experience was made effortless by the outstanding customer service, courtesy and professionalism of the sales team most importantly the efforts of Josh Hoke and in finance Marc Hauser. It was their wonderful customer service that really sealed the deal for us. They went out of their way to assist us staying late since we traveled from Topeka after we got off work and the car was waiting on us. Josh went over the car with us. Marc made sure all of our questions and needs were being answered and met. The entire staff we met at Laird Noller was fantastic. They made the whole "Buying a Car" process as easy as can be. They have definitely earned a new customer. We are telling all our family and friends to give Laird Noller a call for their car buying needs. Thanks again! More

new escape We recently purchased a new Ford Escape. Our salesperson was Jerry Hall. He was very friendly and helped show us all the details in operating all t We recently purchased a new Ford Escape. Our salesperson was Jerry Hall. He was very friendly and helped show us all the details in operating all the options on our car. For those of us who are technologically challenged, this was a big help! We are still learning new things and are enjoying driving our new vehicle. More

Excellent Dealer This is awesome dealer and are very professional. I loved working with them. They listened to my need patiently and they came up with mutually benefic This is awesome dealer and are very professional. I loved working with them. They listened to my need patiently and they came up with mutually beneficial price. Would surely recommend this dealer. More

Ford Fusion My wife and I had a wonderful experience from beginning to end. I would highly recommend if you want to buy a vehicle you give these guys a chance fir My wife and I had a wonderful experience from beginning to end. I would highly recommend if you want to buy a vehicle you give these guys a chance first. More

Two weeks in a row After purchasing the Mazda 5 for my wife we were so impressed that I asked Matt Bigelow about the new Fusions, since mine was nearly 4 years old. Alt After purchasing the Mazda 5 for my wife we were so impressed that I asked Matt Bigelow about the new Fusions, since mine was nearly 4 years old. Although my Fusion was in excellent shape the new look of the Fusion had me impressed. Matt offered a test drive and an opportunity to chat whenever I was ready. A week after the purchase of my wife's car Matt called me and told me of the upcoming rebate on the 2014 Fusion. I told him I would be there the next day. After a test drive and an excellent trade in offer on my car the deal was struck and now I am a proud owner of a new car from Laird Noller as well. Cannot say enough about Matt and the dealership as a whole. Professional and personal all the way. More

Purchasing pre-owned 2011 Nissan Sentra After test driving several new vehicles, I ended up at Laird Noller Hyundai because I saw online that they had a slightly used Nissan Sentra on the lo After test driving several new vehicles, I ended up at Laird Noller Hyundai because I saw online that they had a slightly used Nissan Sentra on the lot. It had the features I wanted, relatively low milage and a fair asking price. Alex Alvarando let me test drive it once by myself and again the next day with my family. We all liked the car and it was clear that it had been well maintained and recently serviced. I decided to buy it. The purchasing process was relatively painless and all the Laird Noller staff were friendly and honest. Once finished, the car got detailed and even minor paint scratches were repaired on the spot by the service department. I have had the car for just under a week now and I love it. When I buy another car in the future I will definitely consider doing it with Laird Noller. More

Excellent Service Friendly staff. Anthony answered questions very promptly, even on non-traditional work hours. Very good experience. Alex was able to get us an awesom Friendly staff. Anthony answered questions very promptly, even on non-traditional work hours. Very good experience. Alex was able to get us an awesome deal on the financing. I am sure I will be going back when we are ready to buy again. More

Outstanding Josh and Chris are rock stars! I feel like they should have a tour bus with a bunch of groupies following them around the countryside selling cars. Josh and Chris are rock stars! I feel like they should have a tour bus with a bunch of groupies following them around the countryside selling cars. More

Experience I was very happy with my experience with Mike Smith helping me to get a different car. He let me know all the time what was going on and he was up fro I was very happy with my experience with Mike Smith helping me to get a different car. He let me know all the time what was going on and he was up front with me all the way. When it comes time for me to purchase another car I will differently be contacting him. More

Great experience I was impressed with Sean and his efforts to find me the car I was seeking. He took the time to sit down with me and go through all of the items I wa I was impressed with Sean and his efforts to find me the car I was seeking. He took the time to sit down with me and go through all of the items I wanted in my purchase. I appreciated how he kept in contact with me even as I was looking at other cars at other dealerships. He was always friendly and low pressure throughout. More