Laird Noller Ford of Lawrence

I just wanted to say that Josh in sales and Alex in finance were great to do business with. I had totaled a car in a terrible auto accident and had a blance left after insurance so I was in a bind. I w finance were great to do business with. I had totaled a car in a terrible auto accident and had a blance left after insurance so I was in a bind. I went through the truecar.com website and they are the only dealer in the kc metro area that was participating so I figured why not give it a try. Josh asked me what model, colors and options i was looking for and found the car i wanted within a day. The truecar price was already a great deal almost $2,000 off MSRP. Then come to find out I got rebates on top of that which lowered the price even more which made it good for rolling my negative equity from my old car into the price of the new car. I had just got done being in bankruptcy for years and in October of '13 it came off my credit report and I was thinking surely I won't be able to get a good APR on a brand new car with neg equity rolled in. Boy was I surprised when Alex came back with a % rate that was a lot lower than I expected and I also got an extended warranty also for a good monthly payment that I was pleased with. I was expecting to pay ALOT more than I did. The delivery process was a breeze as well. It was delivered to me in excellent condition and Alex made signing the paperwork simple and also told me if I had any questions before I signed to give him a call. I didn't as we discussed everything prior to the delivery. I'm very pleased with this dealership and the level of service I have received. I will be recommending them to anyone who is in the market for and automobile. More

Bought two new vehicles excellent service. Bought an f150 one day went back the next and bought an escape. Excellent price and trade in for our vehicles one day went back the next and bought an escape. Excellent price and trade in for our vehicles More

I recently purchased a new Mazda from Laird Noller. My experience was outstanding. The Laird Noller team was enthusiastic, helpful and knowledgeable. I have serviced my car at this dealership for the la experience was outstanding. The Laird Noller team was enthusiastic, helpful and knowledgeable. I have serviced my car at this dealership for the last seven years and have always found them to be completely customer-oriented and of the highest integrity. I found my new car buying experience to be the same and highly recommend Laird Noller for your all automotive services. More

Overall the best car buying experience I have ever had. Joe Kelly is an excellent salesman. No pressure and very knowledgeable. Knew exactly what cars were available and the price. Told him what we were Joe Kelly is an excellent salesman. No pressure and very knowledgeable. Knew exactly what cars were available and the price. Told him what we were looking for and how much we wanted to spend, and he led us right to that section of the inventory. If we had a question he couldn't answer, he was able to find someone who could. Business manager very good at explaining payments, warranties, and what those warranties included. All the people involved genuinely seemed to care about my wife and I and our wants/needs. We went in to look around and ended up buying a car. I would recommend the team of Joe Kelly, Jeff Kirwan and Jonathan Riedel to anybody looking for a car!!! More

Everyone treated me very well. They were very knowledgeable about the car I was interested in and made sure that any questions I had was answered. Was the best experience I've had in purchasing a knowledgeable about the car I was interested in and made sure that any questions I had was answered. Was the best experience I've had in purchasing a car will go back to theses guys any time in the future before I would anyone else. More

Sean was very kind and helpful and had a great sense of humor. The vehicle needed a few repairs, but I fixed it on my own because service department took too long(I have a toddler and waited almost three h humor. The vehicle needed a few repairs, but I fixed it on my own because service department took too long(I have a toddler and waited almost three hrs). However, Sean reimbursed me for the parts, so I am pleased . Cars good since i fixed repairs.This is our second car we've bought from Laird and would return.Hope it lasts a long time,because I love my new car!Thanks, Sean! More

the experience i had with laird noller was wonderful ! i originally went there for an appt to have my car checked and repaired but came out with a new car. all the employees here are very friendly from auto originally went there for an appt to have my car checked and repaired but came out with a new car. all the employees here are very friendly from automotive down to sales reps and the customer service was great ! even though my credit was not so good my salesman mike smith managed to get me approved within hours for a reasonable car loan for a very nice vehicle at a great price with no hassles! my overall experience with this dealership was very pleasant! More

Mike was great an did what he had to do to help me get into a car. I would recommend him to anyone because he was great at his job. into a car. I would recommend him to anyone because he was great at his job. More

After a horrible experience with Briggs that left me fuming, we stopped by Laird Noller and spoke with Sean. He had all the information we needed and helped us get our vehicle at the price we needed. fuming, we stopped by Laird Noller and spoke with Sean. He had all the information we needed and helped us get our vehicle at the price we needed. Their finance department did a great job as well. Our credit isn't that great and we were worried that we couldn't get a payment to fit our budget, but they were able to get us a NICE Freestyle at a great price and a great payment. Just SKIP BRIGGS and go straight to Laird Noller. More