Laird Noller Ford of Lawrence

I drive away with an Edge after a wonderful experience with Ali helping me figure out what I wanted and Nick in finance working the numbers. A very positive experience. We’ll be back for our next car! with Ali helping me figure out what I wanted and Nick in finance working the numbers. A very positive experience. We’ll be back for our next car! More

Work was ok. Price was totally unrelated to the $69 special. $19.40 for supplies is nuts. Had a visit with service mgr in main building. Good guy! Price was totally unrelated to the $69 special. $19.40 for supplies is nuts. Had a visit with service mgr in main building. Good guy! More

Great communication! I always knew exactly what the status of my vehicle was while it was being serviced! I always knew exactly what the status of my vehicle was while it was being serviced! More

I purchased a GMC Sierra 2014 Truck. It looked brand new when I picked it up. It also runs great. Thank you everyone and Laird Noller It looked brand new when I picked it up. It also runs great. Thank you everyone and Laird Noller More

Shannon was excellent to work with. Made the process smooth and easy. Communication has been great as well. Made the process smooth and easy. Communication has been great as well. More

Can’t get them to stop texting and calling my number! I have stated on a number of occasions that the number they continue to contact is for the wrong person. I have given them my husband’s number and my I have stated on a number of occasions that the number they continue to contact is for the wrong person. I have given them my husband’s number and my husband has told them this is not the number to contact, but they continue to call and text me with vehicle updates and appointment reminders. This company does minimum at best to fix the trash they sold us and refuses to admit that their service documentation and follow up is subpar. I highly recommend you do not purchase any vehicles from Laird Noller Ford, as the parent company (Ford) will not honor their craftsmanship and continue to sell vehicles that fail. I say this because I have a paper weight in my front yard that had the transmission fail before the car was at 100000 miles and another that was a lemon in California, the problem was “fixed” and it was sent to Kansas for resale. LUCKY ME!!!! This vehicle has had multiple failed issues since then, including electrical contacts and a “leaking” turbo engine that did not meet the Ford definition of leaking for them to fix a known issue. Steer clear at all cost. Not worth the price you pay now for the price you will pay until you get rid of these vehicles. More

Our entire experience at Laird Noller Lawrence was absolutely fantastic. Ali, our salesman, was incredibly personable and professional, and went the extra mile to make sure we felt at ease and not pre absolutely fantastic. Ali, our salesman, was incredibly personable and professional, and went the extra mile to make sure we felt at ease and not pressured. The floor manager, Morgan, was also incredible to work with and both he and Ali made the car buying experience a breeze. Finally, Ali from finance answered all of our questions about financing and was equally as friendly, professional, and efficient his sales colleagues. My wife and I can’t recommend Laird Noller enough and we are immensely grateful for the absolutely amazing car buying experience! More

I got my oil changed and it was a pleasant experience. It did take a bit too long It did take a bit too long More

Give time to get miles on SUV for free oil change. I learned I had to pay for the oil change after they changed the oil. we paid for the service when we bought the SUV I learned I had to pay for the oil change after they changed the oil. we paid for the service when we bought the SUV More

I've bought 4 different vehicles from Laird Noller over the last 40 years and have never had an issue they couldn't resolve for me. the last 40 years and have never had an issue they couldn't resolve for me. More