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Laird Noller Ford of Lawrence

Lawrence, KS

4.1
1,815 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,815 reviews

January 14, 2025

Good communication and a lot of effort to solve some sticky issues with my car! More

by anthony3dmondson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Andrew
Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your review, we are glad Josh and Haliey were able to go the extra mile and make your experience wonderful. We look forward to seeing you again and appreciate you being a part of the Laird Noller Family!

January 14, 2025

Great experience! The appointment was set quickly, they provided me a ride home and a ride to pick me up upon completion! The issue was resolved and the service team w More

by CLARYJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We look forward to continuing to service your vehicles for years to come.

January 12, 2025

We purchased a 2024 Ford F-150 truck from the Lawrence dealership on January 2nd. More

by kturner240
Recommend Dealer
Yes
Employees Worked With
Dalton Price
Jan 16, 2025 -

Laird Noller Ford of Lawrence responded

Thanks so much for the positive review. We appreciate you very much

January 11, 2025

I feel like my service lady Jade went above and beyond and gave me very excellent service I think she needs a raise More

by rrparker55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayde Collie
Jan 11, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 10, 2025

Pleased they were able to get me in quick and diagnose the problem within 2 business days More

by herbie53
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Smith
Jan 11, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 10, 2025

10 stars for price and service. Jayde is the best service Ryder. Completely 100% satisfied. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayde
Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

January 10, 2025

My sales lady Emily was very good and knowledgeable regarding my 24 King Ranch truck. Her communication skills were top notch! More

by Flyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Chester
Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 10, 2025

The salesmen at Laird Noller Ford listen to customers and are able to get what you want fairly quickly without wasting your time. More

by amympound
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Barnes 5 stars, Jessy James 5 stars, Xavier 3 and a half stars
Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 10, 2025

Delt with well , very well informed personalel, while selling more coverage, best to talk to the buyer , before the sale , with a cashier's check. Ok than that, very good experience. Now please fin More

by hansktessmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Aljizani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

January 09, 2025

Once you arrive the service was good. Getting an appointment was impossible. 3rd party scheduling company was beyond awful. More

by s.crane2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden?
Jan 10, 2025 -

Laird Noller Ford of Lawrence responded

Great news we have recently found amazing replacements for our service scheduling needs. We look forward to servicing your vehicle again. Thanks for recognizing our employees and for sharing your positive experience with our service department.

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