Laird Noller Ford of Lawrence

My salesman wasn’t pushy, and did everything he could to get me into the car I wanted. The finance team did their part and walked me through the entire paperwork process that is usually a nightmare. I won’t get me into the car I wanted. The finance team did their part and walked me through the entire paperwork process that is usually a nightmare. I won’t buy a car anywhere else from now on, and I drove an hour from Platte City to do it. More

The phone was answered! ! A BIG Plus.🥰 Much attention to detail. Clear explanations. Excellent shuttle service. Women employed. ! A BIG Plus.🥰 Much attention to detail. Clear explanations. Excellent shuttle service. Women employed. More

Great sales and service departments and responsive to our needs and any service is right the first time. needs and any service is right the first time. More

The young kids at the desk were so friendly and helpful and very clear about the price! and very clear about the price! More

Three hours for a scheduled oil change is NOT 'quick' service. Tire tread depth measurement was either botched or faked. Cannot reccomend. service. Tire tread depth measurement was either botched or faked. Cannot reccomend. More

The staff are super helpful and nice. After going to the wrong location (totally my fault), they were able to squeeze me in. The staff were very infor.ative on everything and explained wh After going to the wrong location (totally my fault), they were able to squeeze me in. The staff were very infor.ative on everything and explained what they found during the vehicle inspection and my options, allowing me to make an informed decision. While waiting for my vehicle to be finished, the staff not only kept me up to speed on everything, but was interacting with everyone in the office, creating a calm and fun space. I will definitely be returning to this location in the future. More

Got me in quick and took care of me as fast as possible, really appreciate their time, hospitality and effort my service advisor was Jade Collie and she was very helpful an awesome to deal with, plus the la really appreciate their time, hospitality and effort my service advisor was Jade Collie and she was very helpful an awesome to deal with, plus the ladies in the back we're exceptional More

In transition with remodeling but doing the best they can.. Parts department reaLLY GOOD. VERY HELPFULL can.. Parts department reaLLY GOOD. VERY HELPFULL More

I was happy enough with the truck and price but the finance department tucked us. I simply wanted to put half down in cash and finance the the other half The finance guys, Ali, lied my omission, kep finance department tucked us. I simply wanted to put half down in cash and finance the the other half The finance guys, Ali, lied my omission, kept telling me they didn't need my check right now and waited till the very end to spring on us they financed the whole price rather than listen to me and do what I asked. Now I'm saddled with a monthly loan payment much higher than I wanted to pay, even if it gets paid off sooner by paying the loan down. I felt like the finance guys, Ali, tricked me and that feels bad. So can't recommend Laird Noller Ford of Lawrence. More

Diana Quinn was very honest with me and overall helpful. They could improve by having better communication between other salespeople. The car I intended to look at was already sold after driving an hour to They could improve by having better communication between other salespeople. The car I intended to look at was already sold after driving an hour to the dealership More