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Laird Noller Ford of Lawrence

Lawrence, KS

4.0
1,696 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,696 reviews

November 22, 2024

Easy to deal with and great service from the sales department. Thank you Eric and Alex. More

by stangbat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Daniels, Alex
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership! We appreciate you very much!

November 22, 2024

It’s Always a great experience coming In! Service is easy to talk communicate with! More

by Devin S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 22, 2024

I have had nothing but problems with both of your service shops. I will not be bringing my vehicle again. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience with our service departments. We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 21, 2024

They were very nice and quick with responses. They were going out of their way to solve my issue More

by drewtsnyder5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 21, 2024

Always good and professional service. Aaron and Jessica made our purchase an easy and painless experience. More

by atlasplumbing17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership! We appreciate you very much!

November 21, 2024

They assisted me with repairs and addressed all my concerns. Service consultant was very helpful. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

duplicate response sorry!

November 21, 2024

Chris Charay and his team were great as always. They took the time to address all my needs. More

by ccoday
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Charay
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with at our dealership! We appreciate you very much!

November 20, 2024

Working with Chris was good, not happy with all the things i found wrong with the car after i bought it . Also not happy at the ending price 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️ More

by shawndrarogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Jacob
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your experience with at our dealership! We appreciate you very much and would appreciate the chance to get to the bottom of why you felt we weren't transparent with our pricing. My name is Angela and my email is amancuso@lairdnoller.com Thank You

November 19, 2024

I had a great experience while waiting for my oil change and tire rotation. Davon was friendly, knowledgeable and provided excellent service. I look forward to coming here again. More

by CANDICEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon Davis (5 stars)
Nov 22, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 18, 2024

Service was quick and easy. Didn’t even need an appointment for the Quicklane. Great job. More

by AARONFOSTER199401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quicklane
Nov 18, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for the great review we appreciate your business very much and look forward to seeing you again soon.

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