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Laird Noller Ford of Lawrence
Lawrence, KS
1,930 Reviews
Laird Noller Ford of Lawrence
has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award.
We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well.
We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,930 reviews
August 19, 2025
Pleased with the inspection and diagnosis of the current problem. Will be having other recommended service procedures done. problem. Will be having other recommended service procedures done. More
by DVARNAU
Verified Customer
August 19, 2025
I took my Lincoln in to have recalls checked. My car is running fine and Im happy Laird Nollar made sure I didn't have any issues Khrista was so helpful and nice My car is running fine and Im happy Laird Nollar made sure I didn't have any issues Khrista was so helpful and nice More
by Sue
Employees Worked With
August 18, 2025
We had an issue with the vehicle and the service department scheduled it in quickly and had the repairs done in a timely matter department scheduled it in quickly and had the repairs done in a timely matter More
by dwaynejo78
August 16, 2025
As a new customer, I was treated with some respect and dignity. Since the sale of their vehicle was completed and the dealership signed a contract to purchase my vehicle, I’ve been treated like I no long dignity. Since the sale of their vehicle was completed and the dealership signed a contract to purchase my vehicle, I’ve been treated like I no longer have value as a customer. I purchased my 2019 Lincoln from this dealership on July 26th and at that time they agreed in writing to purchase my current vehicle from me for $8,500 as a completion of the deal. I asked for $12,000 and we settled on $8,500. I reveived a signed letter acknowledging that deal for my vehicle that stated I would receive payment by the end of day Tuesday, July 29th. On Monday, July 28th I drove to Lawrence to have service look at my onboard computer as I was having issues with the display/navigation system. The vehicle’s system had to be rebooted and needed a software update. During my wait time I checked in with Mykala (?), and she referred me to Caden Fisher and said he would handling the transaction for them on. Caden told me he would let me know when to pick up the check for my vehicle. On the 31st I called him 4 times and when he finally called me back, he stated that the “bank” had mailed the check. Since Aug 4th I’ve tried to call Caden Fisher and Dylan Hunt a total of 14 times and to date not one return call nor have I received the check from the bank. This is total disrespect and disregard for me as a customer and person. I feel like they are trying to steal my vehicle by not paying what they promised. It’s sad to know this is how Laird Noller handles business and treats its customers! I would not recommend anyone do business with this establishment. Perhaps my next recourse will be contacting the BBB and an attorney! More
by carsonpamela124
August 15, 2025
They contacted me to set up recall service. Appointment set and recall service successfully completed in 1 hour while I waited. Appointment set and recall service successfully completed in 1 hour while I waited. More
by David Gregory
Employees Worked With
August 14, 2025
Shelby and Chris were extremely helpful. They worked to have everything ready for me for a quick arrival and out the door. This is what keeps people coming back! Great service. They worked to have everything ready for me for a quick arrival and out the door. This is what keeps people coming back! Great service. More
by Grantbruner22
August 10, 2025
Jayde was on top of things and kept me informed throughout the process. The repairs went fast and were done on time. throughout the process. The repairs went fast and were done on time. More
by hljohns
August 09, 2025
We bought our new car from Laird Noller Ford in Lawrence Kansas. From walking in the showroom meeting our sales repersentive Austin to signing the contract with Aaron in finance was seamless. Taking delive Kansas. From walking in the showroom meeting our sales repersentive Austin to signing the contract with Aaron in finance was seamless. Taking delivery and driving away in our new vehicle was a dream come true. Our experience with the Service department was A+. Shelby was excellent.. We were 100% satisfied! Would recommend to anyone needing car repairs or car maintenance. If you are buying a car or needing service Laird Noller Ford is your one stop shop. More
by Sblilbit
August 07, 2025
I was extremely pleased with the service I was provided with throughout my vehicle search! Caden Fisher was my sales person, Dillon the General Sales Manager who helped out, and Greg who filed my my pa with throughout my vehicle search! Caden Fisher was my sales person, Dillon the General Sales Manager who helped out, and Greg who filed my my paperwork in Finance! I would and will be recommending this dealership and these folks that helped me out! Never had an experience so smooth and friendly! 10/10 Performance from these guys! More
by Josh Haegne
Employees Worked With
Caden Fisher, Dillion Hunt, Greg Marquis
August 07, 2025
Everybody at the dealership was great. I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired Th I spoke with Alex in sales department, and that girl in the service department kept me informed every two days about my car that would be repaired This is a great dealership. More
by DennisWMoore 63
