Laird Noller Ford Topeka - Service Center

Truck diagnostics ran. Really was amazed at the customer service. They ran diagnostics on the truck. Even though they didn't find the problem, they had run extra tests and c Really was amazed at the customer service. They ran diagnostics on the truck. Even though they didn't find the problem, they had run extra tests and conferred with other mechanics. I was told $110 for the service but was only charged $85. Customer service was one of the best I've witnessed. More

Great service As usual good service. I use this dealership for my service because when they are done I feel confident the work was done correctly. My service tech As usual good service. I use this dealership for my service because when they are done I feel confident the work was done correctly. My service tech Reginald was outstanding. He made recommendations for needed service that I wasn’t aware of. More

Platinum I cant say anything bad at all. The guys and gals at this location always go above to help people and do a great job every time. I cant say anything bad at all. The guys and gals at this location always go above to help people and do a great job every time. More

Oil change I had an appointment for The Works oil change. I was at the service center for nearly two hours. That seems to be an excessive amount of time. I had an appointment for The Works oil change. I was at the service center for nearly two hours. That seems to be an excessive amount of time. More

Quick and efficient! I brought my car in on a Wednesday afternoon. It was making a noise up front on the driver side, and I just wanted to find out if it would be safe to I brought my car in on a Wednesday afternoon. It was making a noise up front on the driver side, and I just wanted to find out if it would be safe to drive it out of town the next day. They got to it that afternoon and explain to me that it would not be safe to drive out of town. The service department was able to overnight the parts that was needed to fix my vehicle. And have it ready for me the very next day by 11 a.m. I was still able to make my trip out of town. Excellent work thank you so much! More

Service work was okay,but tech was filthy. When I got home the front of the truck hood had greasy hand and fingerprints all over it. Steering wheel was dirty also. Tech should have cleaned his When I got home the front of the truck hood had greasy hand and fingerprints all over it. Steering wheel was dirty also. Tech should have cleaned his hands before moving our truck and wiped down the front hood. I took pictures if you want them. I don't know the name of the tech or who moved our truck. More

Great service! Very short wait for the service I needed, the gentleman that I worked with was Steve May. He asked what I needed and all I said was oil change and he Very short wait for the service I needed, the gentleman that I worked with was Steve May. He asked what I needed and all I said was oil change and he asked a couple of questions and I got the whole service done. Great service by the tech and Steve. More

20,000 mile service Super experience. We specified product and price and they delivered. This the second vehicle we have purchased through Laird-Noller. Keep up your grea Super experience. We specified product and price and they delivered. This the second vehicle we have purchased through Laird-Noller. Keep up your great work! More

Customer Service Great service all around. Personal and Professional. They take the time to explain things and ensure your vehicle is road ready. Unfortunately I am re Great service all around. Personal and Professional. They take the time to explain things and ensure your vehicle is road ready. Unfortunately I am relocating to another city but when I am back in Topeka, I definitely will return to have my car serviced. More

1st Time Service move from Texas Friendly - Scott was our guy. Called about car - checked & did all that needed to be done. Also found problem & solved it. Wish you had a car wash on Friendly - Scott was our guy. Called about car - checked & did all that needed to be done. Also found problem & solved it. Wish you had a car wash on board. More