Back

Laird Noller Ford Topeka - Service Center

Topeka, KS

3.5
401 Reviews

401 Reviews of Laird Noller Ford Topeka - Service Center

Sort by
May 22, 2019

Quick and efficient! I brought my car in on a Wednesday afternoon. It was making a noise up front on the driver side, and I just wanted to find out if it would be safe to More

by Barn,vic098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for trusting Laird Noller to get you back on the road safe & sound!

May 21, 2019

Service work was okay,but tech was filthy. When I got home the front of the truck hood had greasy hand and fingerprints all over it. Steering wheel was dirty also. Tech should have cleaned his More

by Angler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Vandonge
May 22, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize for this, and my Service Manager would like to speak with you to resolve. Please call Wayne Stallbaumer at your earliest convenience - 785-235-9211

May 21, 2019

Great service! Very short wait for the service I needed, the gentleman that I worked with was Steve May. He asked what I needed and all I said was oil change and he More

by Ed Grey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Laird Noller Ford Topeka responded

We are glad we could get you taken care of in a timely manner - thank you for sharing!

May 21, 2019

20,000 mile service Super experience. We specified product and price and they delivered. This the second vehicle we have purchased through Laird-Noller. Keep up your grea More

by alan.kreifels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan George
May 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for your continued business at Laird Noller - we truly appreciate it!

May 21, 2019

Customer Service Great service all around. Personal and Professional. They take the time to explain things and ensure your vehicle is road ready. Unfortunately I am re More

by TFaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer, Scott Watson, Greg Hanna, Rick Vandonge, Raymond Wockenfuss
May 22, 2019 -

Laird Noller Ford Topeka responded

We appreciate your business, thank you for the 5-star review. We will look forward to seeing you when you are back in Topeka!

May 20, 2019

1st Time Service move from Texas Friendly - Scott was our guy. Called about car - checked & did all that needed to be done. Also found problem & solved it. Wish you had a car wash on More

by Donniebrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
May 20, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review and feedback - we appreciate it!

May 17, 2019

Fast service Check engine light was on for an emission problem, They called me the same day with what needed to be done and the next morning it was ready to be pic More

by HouseOfSteven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
May 18, 2019 -

Laird Noller Ford Topeka responded

Thank you for your business, we are glad we could complete the service in a timely manner!

May 17, 2019

Discussted Have a key fob with a punch out service. After the 5th one you are supposed to get a free one. When I was checking out and paying for the service More

by BJSTAR04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
May 18, 2019 -

Laird Noller Ford Topeka responded

The Buy 4 Get 1 free is a great promotion, and the key tags help you keep track of them! Please make sure you get an extra punch because you paid for that oil change. Do not hesitate to speak to the service manager, Wayne, should you have any additional questions. Thank you for your business!

May 15, 2019

All Good I went in for an oil change, and they found a couple of things that needed to be taken care of. Called me for approval. Very efficient and I really More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Duffy, Scott Watson
May 15, 2019 -

Laird Noller Ford Topeka responded

We appreciate your business and want you to always be safe on the roads! Thank you for the 5-star review.

May 15, 2019

Quick Service Brought my vehicle in for regular scheduled maintenance. Had an appointment at 8:00 a.m., left the vehicle and requested a shuttle to work. Had to wai More

by bam621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vandonge
May 15, 2019 -

Laird Noller Ford Topeka responded

Thanks for the compliments and positive review! We will be sure to acknowledge our team.

...
8
...