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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.6
405 Reviews

405 Reviews of Laird Noller Ford Topeka - Service Center

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June 05, 2019

Super fast and convenient service! I both purchased and have had my car serviced here and everyone is always extremely nice and help me with everything I need! Super fast, super conveni More

by ALEXMICHAEL98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Watson
Jun 06, 2019 -

Laird Noller Ford Topeka responded

We always appreciate the referrals - thank you for your continued business!

June 04, 2019

Fixed window motor Rollie was Very honest and up front about the cost of fixing the window motor and very helpfull. Cordell was great about showing me some trucks that’s More

by angiehainline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordaryl Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Laird Noller Ford Topeka responded

Our customer service and safety is always top priority. Thank you for the 5-star review!

June 04, 2019

Great Service Service people were very professional and worked hard to take care of me and my truck.... they kept in contact with we during the whole time they had More

by HOTRODDER_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Jun 06, 2019 -

Laird Noller Ford Topeka responded

Our service team is one of the best - thank you for the recognition!

June 03, 2019

Oil change Was very happy with the service I received. Only negative was it took an hour for the service to be completed. But, I was still very pleased. More

by mikebren42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Jun 04, 2019 -

Laird Noller Ford Topeka responded

Thank you for the positive review - We strive to exceed our customer's expectations.

May 31, 2019

Maintenance , recall , repair Scheduling was painless. Took longer than expected for recall work, but staff was helpful. Work was flawless but cost was more than expected. $100.00 More

by JWEILER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Jun 03, 2019 -

Laird Noller Ford Topeka responded

Thank you for the honest feedback - recalls aren't always easy! We look forward to seeing you again soon!

May 30, 2019

very pleasant.. We bought the car there and had it serviced every time it needed it and they were very quick to help and did an excellent job... I would recommend the More

by BETTY.MCMULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Laird Noller Ford Topeka responded

Thank you for the recommendation, Betty - we look forward to seeing you again soon!

May 30, 2019

Took a long time. Didn't even fix the problem. Took a long time. They didn't even fix all the problems that I had told them that were wrong with my brand new car. Poor communication between the sta More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordaryl Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Watson
May 28, 2019

Horrible experience at Ford Laird Noller One of the tire blowed our from my brand new truck F150 we purshaced at Laird Noller. The truck only has 1 month and half. More

by AleKennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Noller, Jesus Alvarez-Mora
May 28, 2019 -

Laird Noller Ford Topeka responded

We are sincerely sorry to hear about your tire, these things happen in the most inconvenient times. Please do not hesitate to let us know how else we can help.

May 27, 2019

Great place to get truck worked on These people go above and beyond to take care of you and your vehicle... awesome people... everything gets done and they keep you informed as to what’ More

by Cactus R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wright
May 28, 2019 -

Laird Noller Ford Topeka responded

We always appreciate reviews like these - thank you for sharing!

May 27, 2019

Great customer service I had great customer service when I took my car in for a couple recalls. They made sure I had a loaner car both times. Very nice people! More

by BRANDINICCOLI76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
May 28, 2019 -

Laird Noller Ford Topeka responded

Thanks for sharing this great experience, we are glad we could accommodate!

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