Laird Noller Ford Topeka - Service Center

Outstanding service From being greeted by Steve May, he directed me to the waiting area and kept me informed throughout the wait. Communication is the key to a great exp From being greeted by Steve May, he directed me to the waiting area and kept me informed throughout the wait. Communication is the key to a great experience, while you are waiting. Waiting area was comfortable all around this was a great visit. More

Great service every time I go there. I have done business with Noller for years and never disappointed. There service Dept is top notch. I no longer live in Topeka but have my service wor I have done business with Noller for years and never disappointed. There service Dept is top notch. I no longer live in Topeka but have my service work done when I come back to visit family. More

Great and quick service. Appointment right on time and service done in timely manner. Staff friendly. Everyone was totally competent and professional. Easy access to servi Appointment right on time and service done in timely manner. Staff friendly. Everyone was totally competent and professional. Easy access to service center. Price was right. More

battery problems I always deal with Noller Ford always treated me right buying new or used cars or servicing them will buy my cars or SUV thanks for you helping to sol I always deal with Noller Ford always treated me right buying new or used cars or servicing them will buy my cars or SUV thanks for you helping to solve my problem. More

Greatest Dealership Laird Noller Ford gives the Best professional assistance and care in everything they do. They have the service department , sales staff is Top , the f Laird Noller Ford gives the Best professional assistance and care in everything they do. They have the service department , sales staff is Top , the finance department is always helpful and the office staff are right on. Best Dealership in the 4-state area plus more. It’s a enjoyable experience to visit Laird Noller Ford in Topeka Ks. Thank you all More

Service Shortcomings My review pertains only to the service department as our Salesman was professional, courteous and pleasant to work with. However... Service departmen My review pertains only to the service department as our Salesman was professional, courteous and pleasant to work with. However... Service department has proven themselves to be completely incompetent on a number of "repairs" to our truck purchased there in June. We always have to take it back for them to fix what they've broken and/or to have the work completed because they aren't able to remedy it the same day. Today they changed our oil and overfilled it. The cap either blew off or was never put back on and now our engine compartment is full of oil.They have the worst service department I have ever encountered and the manager is full of excuses instead of solutions. More

Unkept Promises I purchased a 2016 F-150 and have brought the truck back four times for a rattle somewhere in the engine compartment. The first time they said it was I purchased a 2016 F-150 and have brought the truck back four times for a rattle somewhere in the engine compartment. The first time they said it was a mechanical defect with the 4x4 system, another time was something with another mechanical piece. The third time, they found it was only a loose harness. That time it was fixed for a few months. It came back so I scheduled it (in advance) to be re-fixed along with getting an oil change. I took time off of work to give up my truck for the day and when I called at nearly 5pm, they hadn't even looked at my car yet! I first off, had an appointment. Second, this is the 4th visit for the same issue. I've purchased four vehicles from them but never again! When I politely discussed my concern with the service advisor, he said they were backed up and then hung up on me. More

Mercury Mariner Bought car from these guys just to discover it had a hard shift/jumping when accelerating six months later. I took the car into them twice during the Bought car from these guys just to discover it had a hard shift/jumping when accelerating six months later. I took the car into them twice during the two years that I had them and asked them to check the transmission. The assured me everything was fine. I ended up taking the car to a transmission specialist. They told me the vehicle was leaking transmission fluid. He also told me it was likely to be a problem since I bought the vehicle. Untrustworthy service. More

Excellent Body Shop Service This Body Shop does the absolute best repair work in the city of Topeka. Workmanship is impeccable, vehicle ready when promised, courteous staff as w This Body Shop does the absolute best repair work in the city of Topeka. Workmanship is impeccable, vehicle ready when promised, courteous staff as well as workmanship a plus. I woeld recommend them without any hesitation whatsoever. More