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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.5
401 Reviews

401 Reviews of Laird Noller Ford Topeka - Service Center

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September 21, 2018

Great customer service, very accomodating as far as scheduling was concerned, courtesy car to bring me home and pick me up, service was done in a timely ma More

by djarmstrong62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
September 19, 2018

Need more customer service I had to stand there in front of people while people passed me or on the phone. I did t get can you wait anseco d or welcome.e to Ford. When taking ca More

by jessjesscakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
September 18, 2018

These are a great group, always feel like I can ask anything I am a Ford man and of all the Ford Companies I've been in this one is far the best. I recommend this store to everyone I talk to and Brian Norton. More

by allard.margaret.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vandonge
September 17, 2018

The worked fast and did a good job! My appointment was for Friday, I took the van in on Thursday and they were done with it in a couple of hours. Thanks for the good speedy work! More

by Jackpat52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
September 14, 2018

It was great as always!! I have always had a great experience working with the service department at Laird Noller. Steve May has taken care of the services that I have ever n More

by WILLMORE5352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Williams, Douglas Duffy, Kevin Markley, Wayne Stallbaumer
September 13, 2018

Steve May does a great Job The service department is great and always completes their work with very little come backs. They take the time to do it right. Wayne and Steve are gr More

by xxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
September 12, 2018

Outstanding service From being greeted by Steve May, he directed me to the waiting area and kept me informed throughout the wait. Communication is the key to a great exp More

by d_fuerstenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2018

Great service every time I go there. I have done business with Noller for years and never disappointed. There service Dept is top notch. I no longer live in Topeka but have my service wor More

by Marc1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2018

Great and quick service. Appointment right on time and service done in timely manner. Staff friendly. Everyone was totally competent and professional. Easy access to servi More

by rsallyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Duffy, Greg Hanna
September 11, 2018

Would not recommend Took car in to get oil changed and oxygen sensors replaced and Greg charged me for a diagnostic which was $100. I told him that I’m not paying for a d More

by Allornothingcpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Hanna
Sep 12, 2018 -

Laird Noller Ford Topeka responded

The diagnostic fee was waved no charge to the customer. One week later he came back in to have his o2 senser put in Lairdnoller service worked thru the miss understanding on diagnostic fees.

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