Laird Noller Ford Topeka - Service Center

Quick but sloppy So far each time I have had my wife’s car serviced they have gotten it done quickly. However, they do not pay attention to detail, and a a bit sloppy. So far each time I have had my wife’s car serviced they have gotten it done quickly. However, they do not pay attention to detail, and a a bit sloppy. Last time there was grease all over steering wheel which ruined a pair of my wife’s pants. Had the seats been tan, rather than black, they probably would have been ruined too. They also always move her seat wherever they please, messing up her settings, which drives her nuts. Maybe not important to all, but our last ride was a GMC, and when they serviced our car it always came back freshly washed and vacuumed. We probably got spoiled, but do not expect that here. They don’t offer it. More

They take care of my concerns in a timely manner I called to see when I could take my car in. They gave me a time and I took it there. They fixed the car in one hour while I watch TV. Very satisfi I called to see when I could take my car in. They gave me a time and I took it there. They fixed the car in one hour while I watch TV. Very satisfied with how they fixed my car. More

Got Us Out Of Bind They really stepped up to the plate and helped us make it to our race in time to still qualify! Thanks you for your hard work and dedication! They really stepped up to the plate and helped us make it to our race in time to still qualify! Thanks you for your hard work and dedication! More

Very helpful and responsive to our problems.. Steve May took good care of us. The car was finished when promised and I was offered a ride to the shop to pick up car. Steve May took good care of us. The car was finished when promised and I was offered a ride to the shop to pick up car. More

AWFUL I came to Ford hoping you guys would be able to fix the issues I was having with my FORD car but instead I got charged quite a bit just to have nothin I came to Ford hoping you guys would be able to fix the issues I was having with my FORD car but instead I got charged quite a bit just to have nothing fixed or even sourced because it was all "aftermarket", how nice that you could tell me exactly what was wrong but couldn't fix it even though its a FORD vehichle. Also one of the things that you guys couldn't "recreate" I had happen to me when I went to pick up that night. Thanks for the effort... NOT! You can bet that I don't plan on coming back anytime soon. More

Great Service department helped me keep car going on Saturday and made appointment to come in Monday. Monday everything was checked out and service complete Service department helped me keep car going on Saturday and made appointment to come in Monday. Monday everything was checked out and service completed before noon. The service vehicle took me home on Monday and then came back and picked me up when service was done. Thanks More

Noller Ford is dependable! They take good care of their customers! Roland Stallbaumer had a used 2013 C-MAX we were buying from another dealer checked out and found a major mec They take good care of their customers! Roland Stallbaumer had a used 2013 C-MAX we were buying from another dealer checked out and found a major mechanical problem! More

Service for a noise under hood and oil change Apparently after 224,000 miles my truck is not burning some oil That explains the noise I was hearing. Appreciate the fact your guys do not recommen Apparently after 224,000 miles my truck is not burning some oil That explains the noise I was hearing. Appreciate the fact your guys do not recommend unnecessary work. More

Tire check I requested the works which included a tire check and rotation. Two days later my low tire pressure light came on. I check my tires and two had only I requested the works which included a tire check and rotation. Two days later my low tire pressure light came on. I check my tires and two had only 25 psi and two had 30 psi. The recommended psi is 34. It is obvious the tire psi was not checked by the person who performed my work. My wife and I are leaving for a road trip and I am disappointed in the work. I have my vechicles services regularly at your dealership so I don’t have to worry about trouble on the road I would expect your vehicle inspection to be accurate and complete. Thank you for your time More

Thanks for reminding me it was time for an oil change. The service was good. I was asked if I needed a ride to work. My car never shows signs of dirt or grease inside after it has been serviced. The cost o The service was good. I was asked if I needed a ride to work. My car never shows signs of dirt or grease inside after it has been serviced. The cost of an oil change is less than some other places. I recommend coming free for service. More