Laird Noller Ford Topeka - Service Center

Polite and courteous The service personnel was nice and polite. The rental car was also courteous and polite. The courteous driver was very respectful. I love when I come The service personnel was nice and polite. The rental car was also courteous and polite. The courteous driver was very respectful. I love when I come to Laird Noller ford. More

Helpful,honest did just what I asked. The staff was very helpful in helping keep my old 94 explorer running. I will use them again and recommend them to my friends. Thanks. The staff was very helpful in helping keep my old 94 explorer running. I will use them again and recommend them to my friends. Thanks. More

1st oil change since I purchased my 1st Brand New Ford Focus My appt. was super, my car was left clean & not grimey,it was Free, thats even better!😍Finished in a Very timley manner! Thank you My appt. was super, my car was left clean & not grimey,it was Free, thats even better!😍Finished in a Very timley manner! Thank you More

Fixing my tire Quick and very proffessiobal. Found the nail in my tire and got it fixed right the first time. Very happy with my whole experience. Very satisfied Quick and very proffessiobal. Found the nail in my tire and got it fixed right the first time. Very happy with my whole experience. Very satisfied More

Service was done promptly. I appreciated the quick service. What was done to my car was explained in detail. Rick was very courteous and explained everything they had done. T I appreciated the quick service. What was done to my car was explained in detail. Rick was very courteous and explained everything they had done. Thanks again for the speedy service, that is always what I hope for. More

Satisfied with the final resolution. After numerous visits I was able to get the problem resolved. The power steering would intermittently fail. Power steering assist fault failed message After numerous visits I was able to get the problem resolved. The power steering would intermittently fail. Power steering assist fault failed message was displayed. More

Exceptional service The service area is spotless, the staff are courteous, helpful and attentive beyond anything I've experienced. They communicate how long they think i The service area is spotless, the staff are courteous, helpful and attentive beyond anything I've experienced. They communicate how long they think it might take and stay in communication if anything changes. I was very impressed. More

New motor in the window. Took several days Greg was very helpful. He kept me posted on ordering parts and when he thought it would be done. He called when the van was done. Greg was very helpful. He kept me posted on ordering parts and when he thought it would be done. He called when the van was done. More

oil change i was satisfied with my visit. everyone was very friendly and helpful. i never have a problem when i need to come in for service i was satisfied with my visit. everyone was very friendly and helpful. i never have a problem when i need to come in for service More

Very disappointed Was very disappointed that they couldn’t address the problem in the first visit, had to go back to get it diagnosed a second time because the fix ap Was very disappointed that they couldn’t address the problem in the first visit, had to go back to get it diagnosed a second time because the fix applied was totally ineffective. They didn’t even check to see if it worked. When I tried to ask some questions I was addressed with an attitude that I felt was condescending and arrogant. The problem did get resolved after the third trip, a lot of miles involved on our part. I have been dealing with customer service reps and mechanics for over 40 years as a part of my business, never have been treated with an attitude like that. Ever. More