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Laird Noller Ford Topeka - Service Center
Topeka, KS
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
Service Communication
401 Reviews of Laird Noller Ford Topeka - Service Center
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March 19, 2024
Lack of communication and respect not there, I brought vehicle in but you continue to refer to my husbands name not me, in text message while I was there and in this survey. vehicle in but you continue to refer to my husbands name not me, in text message while I was there and in this survey. More
by SAGE1967
February 08, 2024
Best of all the dealerships I’ve dealt with. Good work in a reasonable amount of time. Courteous and customer-oriented. Great complimentary coffee station, too! Good work in a reasonable amount of time. Courteous and customer-oriented. Great complimentary coffee station, too! More
by Flexer
Employees Worked With
Bryan Floyd, Chase Branson
January 27, 2024
Who ever inspected my vehicle checked all the boxes as ok. The tire pressure light has been on since the cold weather, 2-3 weeks. It has to manually be turned off. So, I have to assume they paid no att ok. The tire pressure light has been on since the cold weather, 2-3 weeks. It has to manually be turned off. So, I have to assume they paid no attention to that, and did not check the tire pressure. Soo did they really check anything???? More
by F150
Employees Worked With
Service
January 25, 2024
Repair took much longer than expected and there was another issue after I picked up my vehicle. The service department failed to use the best number provided and communication was sparse at best. another issue after I picked up my vehicle. The service department failed to use the best number provided and communication was sparse at best. More
by Jlschmidt3
Employees Worked With
January 09, 2024
Service on 01-08-2024 was poor. Chase was not thorough and did not follow through with my requests. He was not well informed about the problem found. Chase was not thorough and did not follow through with my requests. He was not well informed about the problem found. More
by Thomas
Employees Worked With
Chase Branson
November 17, 2023
Service department consistently provides accurate and speedy customer service and excellent car care. I have always received the best from Noller ford. speedy customer service and excellent car care. I have always received the best from Noller ford. More
by mohawk321
November 09, 2023
Always ready to help! Great customer service. Will find the answers to your questions! Easy to understand! Great customer service. Will find the answers to your questions! Easy to understand! More
by San.bright
November 09, 2023
This is a solid dealership and always great on customer service. Have been going here for years service. Have been going here for years More
by Nick.Butler
Employees Worked With
Other Employees :
Jeff Lange, Wayne Stallbaumer, Ryan Moranz
June 05, 2023
They said I needed a whole new transmission. After taking it to not one but two mechanics and a transmission specialist, turns out they lied. I had a mis-fire. They also said I needed a whole ne After taking it to not one but two mechanics and a transmission specialist, turns out they lied. I had a mis-fire. They also said I needed a whole new oil pump after my car started leaking oil AFTER THEY DID AN OIL CHANGE. Wonder how the State of Kansas Attorney General's Office would like to know how many oil changes have to come back for a "new oil pump". More
by Christy
Employees Worked With
Juaquin
May 16, 2023
Juaquin was a treasure. They were fast, efficient and reasonably priced. I didn't feel pressured to use them either which was a nice change. Will be using them from now on. They were fast, efficient and reasonably priced. I didn't feel pressured to use them either which was a nice change. Will be using them from now on. More
by Christy
Employees Worked With
Juaquin
