Laird Noller Ford Topeka - Service Center

The works I made my appointment online and was to have a check up special that I didn’t see any paperceork on it. Were the service writers aware of it? I made my appointment online and was to have a check up special that I didn’t see any paperceork on it. Were the service writers aware of it? More

10,000 mile service. Everything was fine with the actual service, only gripe I had with it all was that the service technician left oily fingerprints on the inside of my d Everything was fine with the actual service, only gripe I had with it all was that the service technician left oily fingerprints on the inside of my drivers side door panel. More

Ranger repair Dealership scheduled service quickly and kept me advised of additional repair needs. Appreciate shuttle service and use of loaner vehicle when service Dealership scheduled service quickly and kept me advised of additional repair needs. Appreciate shuttle service and use of loaner vehicle when service exceeded single day repair. More

New Tire I’m happy that have at lease one of my tires has hazard road warranty. But I was disappointed when we bought the car they offered hazard road warran I’m happy that have at lease one of my tires has hazard road warranty. But I was disappointed when we bought the car they offered hazard road warranty on all the tires. We would but it in with our extended car warranty. More

Engine cover I went in to ask about replacing a damaged engine cover on my Ford. Had a call the next morning that the new part had arrived and I had it installed j I went in to ask about replacing a damaged engine cover on my Ford. Had a call the next morning that the new part had arrived and I had it installed just a few hours later that same day. Experience went very well. More

Top notch service I get scheduled for service quickly. I have options to leave or stay. I trust the service team to do the right things for my car. I trust them to have I get scheduled for service quickly. I have options to leave or stay. I trust the service team to do the right things for my car. I trust them to have reasonable fees and wait times. More

Recall appt I have always been respected, and they treat me friendly and I feel they show me personal interest. I have conducted business with Laird Noller For I have always been respected, and they treat me friendly and I feel they show me personal interest. I have conducted business with Laird Noller Ford since 1965. More

Before I knew it!! My experience with the Noller Ford Service has consistently one of Exceeding Expectation. This trip I was able to get my regular service plus work on My experience with the Noller Ford Service has consistently one of Exceeding Expectation. This trip I was able to get my regular service plus work on my brakes. Greg very courteous and kept me informed on my maintenance. Completed my vehicle an hour earlier than Greg anticipated. More

Routine Maintenance The staff and service are EXCELLENT! We have worked with this Service department for approximately 10 years now and will continue to recommend them to The staff and service are EXCELLENT! We have worked with this Service department for approximately 10 years now and will continue to recommend them to others. We LOVE our Explorer!! More

The low beam head lights were miss aleigned. I purchased the used 2018 Escape on 8-11-18 from Laird Noller. The low beam head lights were miss aligned, left was fine the right was low. On 1-2-19 I purchased the used 2018 Escape on 8-11-18 from Laird Noller. The low beam head lights were miss aligned, left was fine the right was low. On 1-2-19 @9AM I took the car in to have the right head light adjusted. Someone came and got me in the lobby of the dealership and said it was ready. The next morning my wife went to pick up our grandson in the morning before daylight. She told me several cars flashed their high beam head lights for her to lower hers. They always were on low. I drove and we took him home in the evening after dark and several cars flashed their high beam head lights at me. They always were on low beam. On 1-4-19 I took the car back and was told that Roland Stallbaumer was the service advisor that I had delt with on the 2nd. He said there were 2 mechanics that were trained to adjust headlights. I said to take it to the other mechanic that hadn't worked on it before. Roland said he stayed with the car during service and said they lowered both headlights 3" which helped. I was in just after I purchased the car to see how to adjust the head lights. 2 service advisors looked at it but didn't know how to do it. I assumed they would ask the service tech that is trained how it's done. But they told me to go Google it. Roland told me how it was done. Roland gave me a glimmer of hope after the car was misrepresented to me when I purchased the car. More