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Laird Noller Ford Topeka - Service Center
Topeka, KS
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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401 Reviews of Laird Noller Ford Topeka - Service Center
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February 04, 2019
Needed a set of keys and key fobs. Needed a stet of keys and fobs for a car we bought, they fixed us right up. In and out with no problems! Stephanie Ross was a pleasure to deal with! T Needed a stet of keys and fobs for a car we bought, they fixed us right up. In and out with no problems! Stephanie Ross was a pleasure to deal with! Thank you for getting my Step daughter set up in her first car!!! More
by henrydwh
Verified CustomerEmployees Worked With
Stephanie Ross
February 04, 2019
Warranty work I received immediate attention when I drove in. The work was completed in an appropriate amount of time..They were very helpful in determining the pro I received immediate attention when I drove in. The work was completed in an appropriate amount of time..They were very helpful in determining the problem. More
by Mary1
Employees Worked With
Greg Hanna
February 04, 2019
Fast, friendly service Body shop people did a great job. Car looks great. Matched prices of used parts wit new Ford parts. REALLY appreciated that. Caitlin was awesome to wo Body shop people did a great job. Car looks great. Matched prices of used parts wit new Ford parts. REALLY appreciated that. Caitlin was awesome to work with. More
by Mustang Sammy
Employees Worked With
Caitlin Almond
February 04, 2019
helpful staff their specialized in electrical repairs and good place for auto service its a friendly environment. also have fair prices. fast service overall. my au their specialized in electrical repairs and good place for auto service its a friendly environment. also have fair prices. fast service overall. my automobile need some buttons replaced and they work as they should. More
by sporttrac2004
Employees Worked With
Rick Wright
February 04, 2019
Workmanship, bad communication & lack of knowledge Vehicle has been serviced twice and I have had a negative experience both times. Poor workmanship, lack of knowledge, and poor communication. We do Vehicle has been serviced twice and I have had a negative experience both times. Poor workmanship, lack of knowledge, and poor communication. We do not think we will return. More
by Lsmith_75@hotmail.com
Employees Worked With
Don't remember
February 04, 2019
Lack of knowledge and communication The vehicle has been in the shop 4 times for the same reasons and the service tech does not listen to what is being told to them. I have had to call The vehicle has been in the shop 4 times for the same reasons and the service tech does not listen to what is being told to them. I have had to call for updates on the vehicle and each time I was given very little updated information. Four times for things covered and warranty and it was still not up to standard. Very dissatisfied with the overall service and the guys in the service office are not very customer friendly. Customer service is what keep you on the map and in business. More
by Sidtown89
Employees Worked With
Wayne Stallbaumer, Rick Vandonge
January 31, 2019
Repare work Tire, rim and cover were replaced. Everyone was very helpful, and they did an excellent job. The courtesy driver was prompt and I did not have to wait Tire, rim and cover were replaced. Everyone was very helpful, and they did an excellent job. The courtesy driver was prompt and I did not have to wait. More
by pbecker9
Employees Worked With
Scott Watson
January 30, 2019
Flexible scheduling. I was scheduled to have something fixed on my Fusion that had been recalled. The morning of my appointment we woke up to a huge snowstorm. I called I was scheduled to have something fixed on my Fusion that had been recalled. The morning of my appointment we woke up to a huge snowstorm. I called and asked for a time later in the day when the road had a chance to clear. The lady who was in charge of scheduling was very helpful. I appreciate her flexibility. More
by Lrab
Employees Worked With
I do not know the name of who helped me.
January 30, 2019
Top notch I was very pleased with the service I received in such a timely manner!, very professional and courteous! I really appreciate how helpful Greg was. I was very pleased with the service I received in such a timely manner!, very professional and courteous! I really appreciate how helpful Greg was. More
by Aseelbach
Employees Worked With
Greg Hanna
January 30, 2019
Always a smooth experience Everyone is always very helpful. Everyone was concerned we were satisfied and the work was done correctly. They are good about letting you know statu Everyone is always very helpful. Everyone was concerned we were satisfied and the work was done correctly. They are good about letting you know status of work. More
by boomeraaa
Employees Worked With
Other Employees :
Greg Hanna, Rick Vandonge
