Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Laird Noller Ford Topeka - Service Center
Topeka, KS
401 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
401 Reviews of Laird Noller Ford Topeka - Service Center
Sort by
February 14, 2019
Great service department. Very cooperative staff in getting me in for scheduled maintenance on my car. They remedied a scheduling mistake they had made without making excuse an Very cooperative staff in getting me in for scheduled maintenance on my car. They remedied a scheduling mistake they had made without making excuse and found a way to help me out. More
by Turkeyhunter
Verified CustomerEmployees Worked With
February 14, 2019
Just passing through We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member a We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member and on the road. You had the car repaired in a few hours. We picked it up on our way back through town. Absolutely NO inconvenience to our travel plans. Thank you. More
by Passenthru
Employees Worked With
Scott Watson
February 14, 2019
Service Rollie was very helpful, personable, courteous and gracious as this was my third service appt to fix my sun visor. He does an excellent job! Rollie was very helpful, personable, courteous and gracious as this was my third service appt to fix my sun visor. He does an excellent job! More
by PRETTYCREEK4
Employees Worked With
February 14, 2019
Elite Always Always honest. Always dependable. Let them know what I want and it's done. Roland is a champ in service. Always takes care of me and my family with wh Always honest. Always dependable. Let them know what I want and it's done. Roland is a champ in service. Always takes care of me and my family with white gloves. More
by nabutler
Employees Worked With
February 12, 2019
The works truck service. I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was perfor I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was performed and that everything was in good shape. More
by Fords4evr
Employees Worked With
Rick Vandonge
February 08, 2019
Surprise charges My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even thou My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even though they had recently been replaced. An Air Filter was recommended and I agreed with the $34 fee only to have additional charges added. Being a single lady on a budget, I was not pleased with the experience this time. More
by kvalesan
Employees Worked With
Rick Vandonge
February 08, 2019
Service center Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. More
by Pattib
Employees Worked With
Male Courtesy driver very nice, Scott Watson
February 08, 2019
New seatbelt/ Oil change Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a tr Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a truck but has to be used!!!! More
by Mustanggt
Employees Worked With
February 08, 2019
Recall door latch scratched winshield Door still doesnt latch like it did after i brought it back next day. Car was outside window was cleaned after brought into service dept. for pick up Door still doesnt latch like it did after i brought it back next day. Car was outside window was cleaned after brought into service dept. for pick up. Now winshield has deep scratch in center. Careless service help. Not happy. More
by Superdodge
Employees Worked With
Rick Jackson II
February 06, 2019
Perfectly pleasant in every way the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will def the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will definitely go back. More
by pmullins0
