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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.6
405 Reviews

405 Reviews of Laird Noller Ford Topeka - Service Center

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February 27, 2019

Quality care and attention I took my truck in for basic service and mentioned an issue I had recently. The service manager recognized the issue I had and quickly pulled up a se More

by itsdabits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Belshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Moranz
Feb 28, 2019 -

Laird Noller Ford Topeka responded

We are happy to see this review, thank you for sharing!

February 25, 2019

Recall Like your fast service & friendly staff. I am always satisfied with the service here. I like your convenient hours. The waiting area is always neat More

by virgielara30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Feb 26, 2019 -

Laird Noller Ford Topeka responded

Thank you for the compliments and kind words! We look forward to seeing you again soon!

February 21, 2019

Tire rotation It was good. I was in and out. I’m glad Rick is at Ford. Good service is very important to me!! That is why I went with Ford More

by Nancy E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing, Nancy. We will pass on the kind words to Rick. See you again soon!

February 14, 2019

Dependable I called because my tire light came on. Called Rick and he said bring it right in and I get it checked out for you. It was fast and fixed my problem r More

by agouldsmith06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Your safety is our main concern - thank you for trusting us!

February 14, 2019

Great service department. Very cooperative staff in getting me in for scheduled maintenance on my car. They remedied a scheduling mistake they had made without making excuse an More

by Turkeyhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Technology can be difficult at times, but we will always go above and beyond to do what is right. We appreciate the review!

February 14, 2019

Just passing through We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member a More

by Passenthru
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Glad we could accommodate you during your travels - thanks for this great review!

February 14, 2019

Service Rollie was very helpful, personable, courteous and gracious as this was my third service appt to fix my sun visor. He does an excellent job! More

by PRETTYCREEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

We work hard to provide the best experience possible, thank you for sharing!

February 14, 2019

Elite Always Always honest. Always dependable. Let them know what I want and it's done. Roland is a champ in service. Always takes care of me and my family with wh More

by nabutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience with our service department on Dealer Rater - we truly appreciate it!

February 12, 2019

The works truck service. I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was perfor More

by Fords4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 13, 2019 -

Laird Noller Ford Topeka responded

We are glad you had a great service experience, thank you for sharing!

February 08, 2019

Surprise charges My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even thou More

by kvalesan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
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