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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.6
405 Reviews

405 Reviews of Laird Noller Ford Topeka - Service Center

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March 07, 2019

Oil change - waited and was out in less than 1 hour. Reliable service dept that does not take advantage of you. I knew certain items were needing to be replaced soon and the items they brought to my att More

by jayhawks66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Mar 07, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review - Please feel free to let us know how we can earn a 5-star review next time!

March 06, 2019

Service Steve May and Roland Stallbaumer are great to work with they get the job done. I all ways feel safe after having work done because I know it is done r More

by doug.tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Mar 07, 2019 -

Laird Noller Ford Topeka responded

Thank you for having confidence in Laird Noller to keep you on the road safe, Doug!

March 04, 2019

Very knowledgeable. Very helpful, explaining and showing all details and features. Facilities are very comfortable and clean and the people are very friendly and helpful. More

by BRENDA.HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Laird Noller Ford Topeka responded

Thank you Brenda, from Johnny and all of us at Laird Noller! Let us know what else we can do to help.

March 04, 2019

Recall service Work completed in a timely manner and transported from dealership to place of work then from place of work back to service department to pick up vehic More

by schmittd52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Belshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier , Scott Watson
Mar 05, 2019 -

Laird Noller Ford Topeka responded

We are glad we could accommodate you! Thanks for sharing.

March 04, 2019

Always very friendly and kind. Always have a great experience whether buying, financing and/or getting my vehicles serviced. I always refer my family and friends to your dealership. More

by DEBBIE.HENDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Williams, Griffith Swank
Mar 05, 2019 -

Laird Noller Ford Topeka responded

We greatly appreciate the referrals - and thank you for having confidence in us!

March 01, 2019

Quick friendly courteous attention to details I’ve always enjoyed the personal relationship that Laird Noller fosters when i need things done. The shuttle rides. The first name communication More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Stallbaumer, Greg Hanna, Rick Vandonge
Mar 01, 2019 -

Laird Noller Ford Topeka responded

Thank you for continuing to do business with us, we strive to exceed expectations!

March 01, 2019

Great and done on time Laird Noller is always kind and greets me with a smile. The service is great. The service write Steve May is the best. Been a ford care owner for over More

by Ford Drivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Duffy
Mar 02, 2019 -

Laird Noller Ford Topeka responded

We look forward to helping you for the next 50 years! Thanks for the great review.

February 28, 2019

Body shop repair We have had two vehicles in for repairs this winter and the shop worked on them quickly. The vehicles looked wonderful when they were finished. More

by Matt66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Almond
Mar 01, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience, Matt!

February 28, 2019

Door Handle Warrenty I went for a warranty recall on my door handles. A few day later, one of the handles fell off. I'll admit I was upset, but I took it in the next day, More

by mrglenn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Laird Noller Ford Topeka responded

Thank you for being patient and understanding with us, we truly appreciate it!

February 28, 2019

The people can’t even get the phone numbers right I have been contacted several times by Noller employees and I have notified them by phone and text that I am not the person they want. Again, please More

by Jimpow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Someone who identifies himself as Nick
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