Laird Noller Ford Topeka - Service Center
Topeka, KS
401 Reviews of Laird Noller Ford Topeka - Service Center
Platinum Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as lo Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as long as I'm close to this city. More
I paid 125.00 for a price check. I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded me my full amount charged and left the part in the car. Terry then diagnosed the trouble gave me the code. I then called Ford and provided them with the info. They were certain it would be repaired for 125 or less. Well $125 later no work was done and they gave me a diagnosis of the same I had reported to them. This was not only a waste of my time, but $$. I essentially paid $125 for a price check. Which to remedy the actual problem was going to cost me $2,500. They could have advised me of this in my initial phone call to them. Scheduling me to come in was unnecessary. More
Unsatifactory The last time I had "the works" done, I found out afterwords that the oil filter was not secured on the motor. I found this because there was oil The last time I had "the works" done, I found out afterwords that the oil filter was not secured on the motor. I found this because there was oil under my truck in the garage. This could have turned out very badly. I told the person who I checked the truck in to get service. Just said he's sorry. I feel there should be more to it than just an "I'm sorry" I am seriously considering the next time the oil needs changed, going to have service done elsewhere I haven't.told anyone of this incident but was disappointed how it was handled. More
Great Service The service line at Noller Ford is great. They do everything to get you in and out. Steve May always go the exter mile for his people. The service line at Noller Ford is great. They do everything to get you in and out. Steve May always go the exter mile for his people. More
Awesome Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! More
6.0 diesel Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonabl Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonable amount of time. They communicated very well, and let me know about a few other issues that I was unaware of. More
Oil change - waited and was out in less than 1 hour. Reliable service dept that does not take advantage of you. I knew certain items were needing to be replaced soon and the items they brought to my att Reliable service dept that does not take advantage of you. I knew certain items were needing to be replaced soon and the items they brought to my attention we already we're aware of. More
Service Steve May and Roland Stallbaumer are great to work with they get the job done. I all ways feel safe after having work done because I know it is done r Steve May and Roland Stallbaumer are great to work with they get the job done. I all ways feel safe after having work done because I know it is done right More
Recall service Work completed in a timely manner and transported from dealership to place of work then from place of work back to service department to pick up vehic Work completed in a timely manner and transported from dealership to place of work then from place of work back to service department to pick up vehicle. More
Very knowledgeable. Very helpful, explaining and showing all details and features. Facilities are very comfortable and clean and the people are very friendly and helpful. Very helpful, explaining and showing all details and features. Facilities are very comfortable and clean and the people are very friendly and helpful. Great place to go for service. More