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Laird Noller Ford Topeka - Service Center
Topeka, KS
405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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405 Reviews of Laird Noller Ford Topeka - Service Center
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March 14, 2019
Great customer service , couldn't have asked for better sevice. They were able to get my car back in the road in no time. Thank you! , couldn't have asked for better sevice. They were able to get my car back in the road in no time. Thank you! More
by Almanza
Verified CustomerEmployees Worked With
Greg Hanna
March 13, 2019
Great service department The entire organization has been great to work with. Very knowledgeable on every aspect. I would be pleased to recommend Laird Noller to anyone that I The entire organization has been great to work with. Very knowledgeable on every aspect. I would be pleased to recommend Laird Noller to anyone that I am affiliated with. More
by lmartin10
Employees Worked With
Other Employees :
Douglas Duffy, Griffith Swank, Wayne Stallbaumer, Aaron Rowe, Joe Noller, Terry Allen
March 13, 2019
Wish they would have found the problem the first time I brou Always good service when I take my truck in for oil change. Took my truck in to have them look at my door locks in October of ‘18 and I spent $250. Always good service when I take my truck in for oil change. Took my truck in to have them look at my door locks in October of ‘18 and I spent $250. It didn’t fix the problem so I took it back in recently to get oil change and fix a recall and to have them see what was wrong with the locks. They ran a diagnostic check this time and found out it was the actuators in 2 of my doors. So I spent another $100 or so for them to figure it out and I’m down $350 - $400 and never got the locks repaired. Then they tell me it’s going to be another $400-500 to fix it right. Where they should’ve had it figured out back in October. friendly service and I like the oil changes how thorough they are but I’m done taking my truck in there for repairs. More
by LECURRIE72
Employees Worked With
Scott Watson
March 13, 2019
Drove to Laird Noller Topeka from Manhattan for Service Had a GREAT sales experience with Cordaryl Banks at Laird Noller Topeka. He is a man of his word that took care of us even after the sale - many sale Had a GREAT sales experience with Cordaryl Banks at Laird Noller Topeka. He is a man of his word that took care of us even after the sale - many salesman say they will, and he did. I ended up having an unsafe brake condition on a different vehicle that my child drives and lacked confidence in other dealerships, but based on the positive sales experience I had with Cordaryl Banks, I reached out to the Laird Noller Topeka Service Department. Rick VanDonge is my new “go to” guy for Service on all of my cars. After speaking to Rick I felt that he had shared understanding of my concerns, so I drove from Manhattan to Topeka and put my trust in Rick and his Service team. Rick understood how IMPORTANT it is to a parent to know their child’s car is SAFE and he had Samuel Nutt diagnose the issue. Samuel was thorough and diagnosed the problem perfectly and then coordinated with Rick on the parts, Rick kept me updated throughout the service, got it fixed, and made me feel confident that my that Laird Noller CARED about my family and our automotive concerns. I would recommend the Laird Noller team in Topeka to everyone and encourage customers to seek out the team members that I’ve named. They won’t disappoint you and it’s worth the drive. Thanks for reading my review. It won’t happen, but if you’re disappointed by anything you can ask for Aaron Rowe and he’ll make sure you’re taken care of. I introduced myself because Aaron needed to hear the positive feedback that I wanted to share about the dealership. More
by Laird Noller Customer from Manhattan
March 12, 2019
Platinum Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as lo Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as long as I'm close to this city. More
by nabutler
March 11, 2019
I paid 125.00 for a price check. I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded me my full amount charged and left the part in the car. Terry then diagnosed the trouble gave me the code. I then called Ford and provided them with the info. They were certain it would be repaired for 125 or less. Well $125 later no work was done and they gave me a diagnosis of the same I had reported to them. This was not only a waste of my time, but $$. I essentially paid $125 for a price check. Which to remedy the actual problem was going to cost me $2,500. They could have advised me of this in my initial phone call to them. Scheduling me to come in was unnecessary. More
by CRYSTALWILLIAMS331
Employees Worked With
Greg Hanna
March 11, 2019
Unsatifactory The last time I had "the works" done, I found out afterwords that the oil filter was not secured on the motor. I found this because there was oil The last time I had "the works" done, I found out afterwords that the oil filter was not secured on the motor. I found this because there was oil under my truck in the garage. This could have turned out very badly. I told the person who I checked the truck in to get service. Just said he's sorry. I feel there should be more to it than just an "I'm sorry" I am seriously considering the next time the oil needs changed, going to have service done elsewhere I haven't.told anyone of this incident but was disappointed how it was handled. More
by nyanx7
Employees Worked With
I don't know who It was.
March 11, 2019
Great Service The service line at Noller Ford is great. They do everything to get you in and out. Steve May always go the exter mile for his people. The service line at Noller Ford is great. They do everything to get you in and out. Steve May always go the exter mile for his people. More
by xxxx
March 11, 2019
Awesome Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! More
by Vacation 360
March 11, 2019
6.0 diesel Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonabl Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonable amount of time. They communicated very well, and let me know about a few other issues that I was unaware of. More
by A.W.
Employees Worked With
