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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.5
401 Reviews

401 Reviews of Laird Noller Ford Topeka - Service Center

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March 12, 2019

Platinum Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as lo More

by nabutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hanna
Mar 12, 2019 -

Laird Noller Ford Topeka responded

Thank you so much for sharing - we love to see reviews like this. We look forward to seeing you again soon.

March 11, 2019

I paid 125.00 for a price check. I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded More

by CRYSTALWILLIAMS331
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Hanna
Mar 12, 2019 -

Laird Noller Ford Topeka responded

Hi Crystal, Customer service and your safety are always our top priority. Without being able to look at your vehicle first hand, we wouldn't be able to diagnose the issue. Please give Wayne Stallbaumer a call so that we can make this right - 785-235-9211. Thank you for your understanding.

March 11, 2019

Unsatifactory The last time I had "the works" done, I found out afterwords that the oil filter was not secured on the motor. I found this because there was oil More

by nyanx7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know who It was.
March 11, 2019

Great Service The service line at Noller Ford is great. They do everything to get you in and out. Steve May always go the exter mile for his people. More

by xxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Mar 12, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience with our service department! We will pass on the compliments to Steve.

March 11, 2019

Awesome Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! More

by Vacation 360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone ??, Greg Hanna
Mar 12, 2019 -

Laird Noller Ford Topeka responded

We are very thankful for reviews like these - thank you for sharing!

March 11, 2019

6.0 diesel Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonabl More

by A.W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Laird Noller Ford Topeka responded

We are glad you have been pleased with our service department. We strive for 100% customer satisfaction. Please let us know what we can to improve on to earn a 5-star review next time!

March 07, 2019

Oil change - waited and was out in less than 1 hour. Reliable service dept that does not take advantage of you. I knew certain items were needing to be replaced soon and the items they brought to my att More

by jayhawks66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Mar 07, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review - Please feel free to let us know how we can earn a 5-star review next time!

March 06, 2019

Service Steve May and Roland Stallbaumer are great to work with they get the job done. I all ways feel safe after having work done because I know it is done r More

by doug.tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Mar 07, 2019 -

Laird Noller Ford Topeka responded

Thank you for having confidence in Laird Noller to keep you on the road safe, Doug!

March 04, 2019

Recall service Work completed in a timely manner and transported from dealership to place of work then from place of work back to service department to pick up vehic More

by schmittd52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Belshe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier , Scott Watson
Mar 05, 2019 -

Laird Noller Ford Topeka responded

We are glad we could accommodate you! Thanks for sharing.

March 04, 2019

Very knowledgeable. Very helpful, explaining and showing all details and features. Facilities are very comfortable and clean and the people are very friendly and helpful. More

by BRENDA.HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Laird Noller Ford Topeka responded

Thank you Brenda, from Johnny and all of us at Laird Noller! Let us know what else we can do to help.

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