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Laird Noller Ford Topeka - Service Center
Topeka, KS
405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
405 Reviews of Laird Noller Ford Topeka - Service Center
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April 06, 2019
Key.made Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out for ourselves and they drove it from back lot. Plus, we thought it took too long More
by Sam
Verified CustomerEmployees Worked With
April 06, 2019
Great service and communication I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me the entire way to make sure I knew where things were. More
by Finallyfour
Employees Worked With
April 05, 2019
Fast in and fast out with great service! As I stated fast in and fast out, even called and told me about additional work. I like that kind of communication. Nice job Roland! As I stated fast in and fast out, even called and told me about additional work. I like that kind of communication. Nice job Roland! More
by eanorth
Employees Worked With
April 03, 2019
Excellent service Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle More
by brownmic325
Employees Worked With
April 01, 2019
Factory recall I had to take it in for a factory recall. Took almost a month for them to get the parts and get me scheduled. However, once I was called in they did I had to take it in for a factory recall. Took almost a month for them to get the parts and get me scheduled. However, once I was called in they did a good job getting it fixed And back to me. More
by Buzz
Employees Worked With
Greg Hanna
April 01, 2019
New wiper with streaks and inside hood denting Made appointment for an oil change and to get all new wiper blades. I typically don’t have a bad experience here. I got in my vehicle when it was fini Made appointment for an oil change and to get all new wiper blades. I typically don’t have a bad experience here. I got in my vehicle when it was finished and noticed my hood was open. I pulled back into the service area into the opposite end and a guy came out and I said my hood needs shut. He tried to force it shut about 10 times and then realized a tool had been left under my hood. He removed it and tossed it to someone else working there who was laughing. I didn’t really find it funny since the inside of my hood is now dented from him trying to force it shut so many times. The front wiper blades work great but the back one has a problem and leaves a wide streak in the middle. I ran my fingers under the rubber and it has a problem in the rubber blade causing this. Not super thrilled about the experience. More
by ASCHULZ1
Employees Worked With
I don’t know the names of anyone but could pick out the guy who damaged my hood
March 30, 2019
High priced fix but necessary Car broke down had to be towed. Pricey fix but necessary. Work was timely completed. Mr May was cordial and friendly. Will use him again when necessar Car broke down had to be towed. Pricey fix but necessary. Work was timely completed. Mr May was cordial and friendly. Will use him again when necessary. More
by TECH SARGENT
Employees Worked With
March 28, 2019
Oil change & service Good service, prompt ,competitive value, friendly & dependable .I will always be a Ford buyer. I like to have a dealer that knows me when I come in. Good service, prompt ,competitive value, friendly & dependable .I will always be a Ford buyer. I like to have a dealer that knows me when I come in. More
by dave
March 28, 2019
Pre-paid oil change Convenient, delivered as promised Timely Clean organized Quick drop-off and pick-up Service manager seemed to know what was going on Paperwork af Convenient, delivered as promised Timely Clean organized Quick drop-off and pick-up Service manager seemed to know what was going on Paperwork afterwards seemed to be in order More
by George
Employees Worked With
March 27, 2019
Always a great experience I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems b I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems better after they take care of it. And Rick is a great service rep, always happy to have him take care of my Focus! He doesn’t push unnecessary mechanical work, I appreciate it very much! More
by HNNHMOELLER1
Employees Worked With
Rick Vandonge
