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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.6
405 Reviews

405 Reviews of Laird Noller Ford Topeka - Service Center

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April 11, 2019

worthless and waste of time Problem still there. Has been since 2011. There was finally a recall for my problem. You installed some new computer program update and it did NOTH More

by JASONCOOK425
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
Apr 11, 2019 -

Laird Noller Ford Topeka responded

Jason, we would be happy to do a diagnosis on your transmission. Please give Wayne Stallbaumer a call - 785-235-9211.

April 10, 2019

A++ Service Steve and team in the service department always greet you with a smile, go the extra mile to accommodate your needs, and ensure you're taken care of. More

by Ford4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vandonge
Apr 11, 2019 -

Laird Noller Ford Topeka responded

At Laird Noller we want to be able to help you for both sales and service. Thank you for trusting us with your automotive needs!

April 10, 2019

recall issue Very helpful and work was completed in a timely manner. Courteous and polite. Explained everything that had been checked and informed me that all was More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Scott, Thayne Barnett and Heather Reed
Apr 11, 2019 -

Laird Noller Ford Topeka responded

Thank you for the 5-star review, we always appreciate it!

April 10, 2019

Fantastic Went to lengths to find problem and repair our truck. Couldn’t ask for better treatment and effort to keep us informed of progress. Steve is very prof More

by Jblue1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience, we are always to help.

April 10, 2019

Awesome Took vehicle in early to leave it for the next day and it was done before they closed the same day Steve May is awesome More

by GARYCALHOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thane Barnett
Apr 11, 2019 -

Laird Noller Ford Topeka responded

We are glad we could accommodate you in a timely manner! Thank you for sharing.

April 08, 2019

Front end repair Worked with Wayne in the service department to find a noise in the front end of my f150. They did a great job in finding the problem. Great group of More

by BJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
April 08, 2019

Great people, great service. I knew I had a complimentary oil change due, and Mr.Stallbaumer could not confirm that because the server was down. Without hesitation, he took my wor More

by Illini fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

Recall appt Laird Noller associates were very professional and helpful with additional questions that I had. Questions were answered on another Ford vehicle tha More

by WALK000047
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 09, 2019 -

Laird Noller Ford Topeka responded

We are always here to help, thank you for the positive review!

April 07, 2019

Never a bad experience I am very picky with who works on my vehicles. A bit OCD if you will. I do however trust Laird Noller and their staff to treat my vehicles with care. More

by jesummers114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Noller, Greg Hanna
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Thanks for sharing, Jon!

April 06, 2019

Worked hard for the money There was some confusion as to how my extended warranty worked but Greg worked hard to figure it out so the very expensive repair was covered. More

by crawfora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We are so glad this worked out. Feel free to share how we can earn a 5-star review on your next visit. Thank you!

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