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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.5
401 Reviews

401 Reviews of Laird Noller Ford Topeka - Service Center

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April 10, 2019

Awesome Took vehicle in early to leave it for the next day and it was done before they closed the same day Steve May is awesome More

by GARYCALHOUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thane Barnett
Apr 11, 2019 -

Laird Noller Ford Topeka responded

We are glad we could accommodate you in a timely manner! Thank you for sharing.

April 08, 2019

Front end repair Worked with Wayne in the service department to find a noise in the front end of my f150. They did a great job in finding the problem. Great group of More

by BJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
April 08, 2019

Great people, great service. I knew I had a complimentary oil change due, and Mr.Stallbaumer could not confirm that because the server was down. Without hesitation, he took my wor More

by Illini fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

Recall appt Laird Noller associates were very professional and helpful with additional questions that I had. Questions were answered on another Ford vehicle tha More

by WALK000047
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 09, 2019 -

Laird Noller Ford Topeka responded

We are always here to help, thank you for the positive review!

April 07, 2019

Never a bad experience I am very picky with who works on my vehicles. A bit OCD if you will. I do however trust Laird Noller and their staff to treat my vehicles with care. More

by jesummers114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Noller, Greg Hanna
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Thanks for sharing, Jon!

April 06, 2019

Worked hard for the money There was some confusion as to how my extended warranty worked but Greg worked hard to figure it out so the very expensive repair was covered. More

by crawfora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We are so glad this worked out. Feel free to share how we can earn a 5-star review on your next visit. Thank you!

April 06, 2019

Key.made Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Sam, thank you for the review. We are always looking for ways to improve.

April 06, 2019

Great service and communication I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me More

by Finallyfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We truly appreciate the 5-star review, thank you!

April 05, 2019

Fast in and fast out with great service! As I stated fast in and fast out, even called and told me about additional work. I like that kind of communication. Nice job Roland! More

by eanorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Customer service and safety are always top priority. We will pass on the great review to Roland, thank you!

April 03, 2019

Excellent service Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle More

by brownmic325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize for the shuttle wait - Our service advisors are always here to help. Please let us know how we can earn a 5-star next time. Thank you!

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