Laird Noller Ford Topeka - Service Center
Topeka, KS
405 Reviews of Laird Noller Ford Topeka - Service Center
Check brakes Although I don’t agree with your findings your service center is a present experience. Thanks l would have rather you replaced my rear brakes I think Although I don’t agree with your findings your service center is a present experience. Thanks l would have rather you replaced my rear brakes I think 3mm is to thin to not be a safety issue. 11words said enough. More
oil change This is the best car dealership I've ever been to, they take care of you, they are so nice, they get it done, your work done in a timely manner. I'm v This is the best car dealership I've ever been to, they take care of you, they are so nice, they get it done, your work done in a timely manner. I'm very happy with Laird noller ford. More
Great Customer Service I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in o I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in on 6 separate occasions since February for the same issue. That's been frustrating - however, Steve May and Wayne Stallbaumer have been wonderful to work with. They've been nothing but kind and professional in dealing with this issue and they've done everything in their power to make it right. More
Not the visit I hoped for Our experience is longer than you want to read. To sum it up we experienced a complete lack of respect for the customer, false promises and a person w Our experience is longer than you want to read. To sum it up we experienced a complete lack of respect for the customer, false promises and a person who lied to the customer. When I asked to talk to the manager “sorry he won’t take the call” was told stratify out we didn’t make enough money on the repair through the insurance company so I can’t do what I said I would do ??? What a joke so your more worried about what you made rather than taking car of a customer that you made promise to and never committed to one of them. Beware if you choose to do business here. More
warranty work I brought my F-150 in for some warranty work. They told me the length of time it would take and offered to take me back home. I received a call back I brought my F-150 in for some warranty work. They told me the length of time it would take and offered to take me back home. I received a call back a few hours later and had the courtesy vehicle pick me up. I was explained the details of the work. This dealership has always taken very good care of my vehicle needs. More
Job done right They were very through on my truck. The adjuster had not seen all of the damage, but when they did the tear down they noticed some unseen damage. Th They were very through on my truck. The adjuster had not seen all of the damage, but when they did the tear down they noticed some unseen damage. They worked with the adjuster and where able to get approval. Very happy with the end result. More
Hassle free service Dropped off my F150 for a transmission recall issue on a Sunday evening and left a note and keys in drop box. Monday at 930 received a call that it Dropped off my F150 for a transmission recall issue on a Sunday evening and left a note and keys in drop box. Monday at 930 received a call that it was ready for pickup. Walked into service department and was greeted promptly and was courteously directed to cashier who promptly completed the paperwork and had a porter pull up my truck. Took no more than five minutes total. Easy, pleasant and hassle free service. Almost makes me wish my F150 was less reliable. More
Gnawed wire by a critter My experience was great. My tech took great care of me on check in and at time I was done and left. Thank you very much!! My experience was great. My tech took great care of me on check in and at time I was done and left. Thank you very much!! More
Service Standard tune up...a little pricey but overall the service was fine and they delivered when promised. The service counters are loud and not too welco Standard tune up...a little pricey but overall the service was fine and they delivered when promised. The service counters are loud and not too welcoming but it has been my experience with any auto industry service that general customer service is not a top priority. More
Great service Very friendly service people from when I drove in until I was picked up at work when my vehicle was fixed. I recommend my coworkers to use Noller if t Very friendly service people from when I drove in until I was picked up at work when my vehicle was fixed. I recommend my coworkers to use Noller if they need vehicle service. More