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Laird Noller Ford Topeka - Service Center

Topeka, KS

3.5
401 Reviews

401 Reviews of Laird Noller Ford Topeka - Service Center

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April 26, 2019

Question answered Brought the truck in for PCM connection issue was told PCM is bad and needs replaced. I was given a price quote I picked up vehicle and need to decide More

by Ericksd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember employees name
Apr 29, 2019 -

Laird Noller Ford Topeka responded

We appreciate the honest review. Do not hesitate to let us know how we can earn 5-stars on your next visit.

April 25, 2019

Total Service The Service Department is top notch. Also the Parts department. These men know their jobs are are essential to this business. I am a Ford man and a More

by Edgarpoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Sweany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Williams, Jeff Lange, Bryan George, Greg Hanna
Apr 29, 2019 -

Laird Noller Ford Topeka responded

Thank you for having trust and confidence in Laird Noller!

April 25, 2019

2009 Mercury Mariner A couple of years ago, I had an estimate for to have a part of my brake system replaced. Goodyear quoted me around $2600. I then called Laird Noller More

by fatladiestravel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Apr 29, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your positive experience with us! We also have oil change punch cards where you can Buy 4 Get 1 Free.

April 22, 2019

Emission system light on and suspension problems Ford paid for a rental car while my car was being repaired. It eases stress and anxiety for both the repairs as well as being able to carry on with no More

by OINKRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Watson
Apr 23, 2019 -

Laird Noller Ford Topeka responded

We are always happy to accommodate when things like this come up. Thank you for trusting Laird Noller.

April 22, 2019

They have my TRUST Never trusted dealerships shops before, but this ones workers are honest, answer all my questions(no matter how stupid), and always do a class A job. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Watson, Greg Hanna, Rick Vandonge
Apr 23, 2019 -

Laird Noller Ford Topeka responded

Thank you for the 5-star review. We take great pride in our honest and trustworthy employees.

April 22, 2019

2013 EXPLORER SAGA Greg Hanna did a get job getting my car checked in for service. He gave me an estimate on the bill that was within about $2.00 of the actual bill. Gre More

by Explorer owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 23, 2019 -

Laird Noller Ford Topeka responded

Our team takes pride in the work they do - thank you for having confidence in us!

April 21, 2019

Check brakes Although I don’t agree with your findings your service center is a present experience. Thanks l would have rather you replaced my rear brakes I think More

by Dmarkhan231
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez-Mora
Apr 22, 2019 -

Laird Noller Ford Topeka responded

Thank you for the honest review, we always appreciate it. Do not hesitate to reach out to our Service Manager if you have concerns. Your safety is our top priority.

April 19, 2019

oil change This is the best car dealership I've ever been to, they take care of you, they are so nice, they get it done, your work done in a timely manner. I'm v More

by elizemma@1876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Apr 19, 2019 -

Laird Noller Ford Topeka responded

Thank you for the kind review and compliments, we always appreciate it.

April 18, 2019

Not the visit I hoped for Our experience is longer than you want to read. To sum it up we experienced a complete lack of respect for the customer, false promises and a person w More

by Markg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Almond
April 18, 2019

Great Customer Service I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in o More

by Kdcast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Stallbaumer
Apr 18, 2019 -

Laird Noller Ford Topeka responded

We always appreciate kind reviews like these. We know that waiting on parts can be frustrating, thank you for your patience and understanding.

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