Laird Noller Ford Topeka - Service Center

Oil change I had an appointment for The Works oil change. I was at the service center for nearly two hours. That seems to be an excessive amount of time. I had an appointment for The Works oil change. I was at the service center for nearly two hours. That seems to be an excessive amount of time. More

Quick and efficient! I brought my car in on a Wednesday afternoon. It was making a noise up front on the driver side, and I just wanted to find out if it would be safe to I brought my car in on a Wednesday afternoon. It was making a noise up front on the driver side, and I just wanted to find out if it would be safe to drive it out of town the next day. They got to it that afternoon and explain to me that it would not be safe to drive out of town. The service department was able to overnight the parts that was needed to fix my vehicle. And have it ready for me the very next day by 11 a.m. I was still able to make my trip out of town. Excellent work thank you so much! More

Service work was okay,but tech was filthy. When I got home the front of the truck hood had greasy hand and fingerprints all over it. Steering wheel was dirty also. Tech should have cleaned his When I got home the front of the truck hood had greasy hand and fingerprints all over it. Steering wheel was dirty also. Tech should have cleaned his hands before moving our truck and wiped down the front hood. I took pictures if you want them. I don't know the name of the tech or who moved our truck. More

Great service! Very short wait for the service I needed, the gentleman that I worked with was Steve May. He asked what I needed and all I said was oil change and he Very short wait for the service I needed, the gentleman that I worked with was Steve May. He asked what I needed and all I said was oil change and he asked a couple of questions and I got the whole service done. Great service by the tech and Steve. More

20,000 mile service Super experience. We specified product and price and they delivered. This the second vehicle we have purchased through Laird-Noller. Keep up your grea Super experience. We specified product and price and they delivered. This the second vehicle we have purchased through Laird-Noller. Keep up your great work! More

Customer Service Great service all around. Personal and Professional. They take the time to explain things and ensure your vehicle is road ready. Unfortunately I am re Great service all around. Personal and Professional. They take the time to explain things and ensure your vehicle is road ready. Unfortunately I am relocating to another city but when I am back in Topeka, I definitely will return to have my car serviced. More

1st Time Service move from Texas Friendly - Scott was our guy. Called about car - checked & did all that needed to be done. Also found problem & solved it. Wish you had a car wash on Friendly - Scott was our guy. Called about car - checked & did all that needed to be done. Also found problem & solved it. Wish you had a car wash on board. More

Fast service Check engine light was on for an emission problem, They called me the same day with what needed to be done and the next morning it was ready to be pic Check engine light was on for an emission problem, They called me the same day with what needed to be done and the next morning it was ready to be picked up. They had the hose assembly in stock already. Excellent service, will go back again when needed. More

Discussted Have a key fob with a punch out service. After the 5th one you are supposed to get a free one. When I was checking out and paying for the service Have a key fob with a punch out service. After the 5th one you are supposed to get a free one. When I was checking out and paying for the service the cashier said you had a free service job coming. But you already paid for this one. Never offered to adjust for the free one. More

All Good I went in for an oil change, and they found a couple of things that needed to be taken care of. Called me for approval. Very efficient and I really I went in for an oil change, and they found a couple of things that needed to be taken care of. Called me for approval. Very efficient and I really appreciate the shuttle. More