Laird Noller Ford Topeka

Sale representative Joe Knernschield was very professional, polite and understanding to our needs in a vehicle. He treated me (Robert) and my wife (Carmen) just like we were his family and wante professional, polite and understanding to our needs in a vehicle. He treated me (Robert) and my wife (Carmen) just like we were his family and wanted us to receive the best deal possible. Now this was on our first visit back in September when we purchased our MKX for the wife. After we drove away all we could think about was how we were treated by him and those that worked with him. The customer service was so great we had to come back for another vehicle. My wife Carmen called him Saturday morning shared with Joe what we were looking for and when we arrived there it was waiting for us. I would recommend to anyone to come and meet Mr. Joe K he'll take care of you and find just what your looking for. More

Jim was great to work with, he didn't pressure us and followed thru with what he promised. Jim also took the time to explain the all the functions of our vehicle. Great guy. Ron and Karen followed thru with what he promised. Jim also took the time to explain the all the functions of our vehicle. Great guy. Ron and Karen More

In January of 2013 I purchased a used 2010 Ford F150 from this dealership. The salesperson I dealt with was Ryan Moranz. I could not have asked for a more pleasant transaction. Ryan was thoughtful to my n this dealership. The salesperson I dealt with was Ryan Moranz. I could not have asked for a more pleasant transaction. Ryan was thoughtful to my needs for a vehicle, spending time to find a vehicle I was looking for and would be pleased with. As a matter of fact, I was pleased with the vehicle and with Ryan's help and recently returned to check out the 2013 models of the same vehicle. I am not one to purchase without looking around as much as possible and checking out the vehicle, the reviews, and the experience of others with that vehicle. I have spent many hours over the last four weeks researching the 2013 Ford F 150, checking other dealerships in the area, trying to make a decision. Ryan was patient, very helpful, and worked diligently helping me in this process. After finding the vehicle at this dealership that I felt comfortable with, Ryan was helpful in the purchase, understanding my desire not to deal with a "pushy" salesperson. Ryan was also very knowledgeable about the vehicle which I always find helpful. Ryan also was willing to meet with me and answer questions I had, even when he was not at the dealership. I purchased the 2013 F 150 yesterday, getting the vehicle I was looking for at the price I was willing to pay. If a person is looking for a new or used vehicle, I highly recommend looking Ryan up at Noller Ford in Topeka. My wife is getting close to needing to purchase another vehicle and we have let Ryan know what we are looking for and the time frame we might be looking to buy, and he is on the look out for this vehicle. Thanks Ryan for a another enjoyable vehicle purchase. More

Ryan Moranz was very friendly and listened to what I wanted and he was very helpful. Ryan gave great customer service throughout the entire process of purchasing the truck. wanted and he was very helpful. Ryan gave great customer service throughout the entire process of purchasing the truck. More

We were on long road trip and had a cooling system problem with our Expedition EL. Laird Noller Topeka, on a Saturday morning worked us into their busy schedule and had us back on the road in less tha problem with our Expedition EL. Laird Noller Topeka, on a Saturday morning worked us into their busy schedule and had us back on the road in less than 2 hrs. Thank You, The Hills Aiken, SC More

This body repair group is exceptional. I was on a short timeline and had high expectations prior to bringing the car in. I used the Ford body shop because of my satisfaction with the service department, a timeline and had high expectations prior to bringing the car in. I used the Ford body shop because of my satisfaction with the service department, and I felt that with the tuxedo black unique color they would be the best group to do the repair well. I was not disappointed. I know auto body work is an activity that can be full of unknowns that can wreak havoc with a schedule and/or costs as the disclaimer on the estimate indicates. Jordan was able to meet my schedule and bring the job in on estimated cost . They went the extra mile making sure that I was satisfied. Laird Noller body shop and its personnel continue with the professionalism that I have come to expect and rely on from the service group. I told some of my friends the story of my loosing an argument with the garage door that scarred the back of my new Fusion. As men will do, several showed up to take a critical look when I drove it in after the repair. Those who looked were impressed by the work. My thanks to Jordan for managing the technical issues and my requests and meeting them all. He is an great manage. On the lighter side, during my first pre-visit call, Jordan told me on the phone that he had never met anyone who had won the garage door argument. This established a good relationship, relaxed me and made my first visit unstressed and productive. I only own Ford vehicles, and, although I live in Colorado I work in KS, and because of my Laird Noller experiences I have moved all my service and purchase business to them. More

Griff is our "rainman" of Ford - knows absolutely everything about the vehicles we bought. He's courteous, kind and not pushy - always trustworthy. Being in sales for around 20 years, I absolutely everything about the vehicles we bought. He's courteous, kind and not pushy - always trustworthy. Being in sales for around 20 years, I tend to scrutinize other salespeople, and find Griff at his very young age to be top notch! I would recommend him to any of my friends and family with the confidence they'll be treated with great service as we have. Thanks to Griff and Laird Noller for another awesome car and buying experience! More

I got what I asked for on my trade-in, and I feel that I paid a reasonable price on my purchase. Gene Glass was very good to work with and he took care of me from the first day that I looked vehicles until paid a reasonable price on my purchase. Gene Glass was very good to work with and he took care of me from the first day that I looked vehicles until after my purchase. I had some after market things installed on my vehicle and he was very timely about getting these things accomplished. He was excellent about keeping in contact with me on all the details. I will definitely recommend him to others who are in the market to purchase a vehicle. Franklin Morgan very good explaining all the documents that my wife and I signed. He made it very easy for us to understand what everything meant. He let us know if we had any questions to not hesitate to call. Gene and Franklin were both very professional and polite! More

Great service, friendly people and very fast repair. You can depend on them! I've done business with them before and they continue to have great employees who know their business. can depend on them! I've done business with them before and they continue to have great employees who know their business. More

This dealership provided an excellent new car buying experience. They made it well worth the drive from Manhattan to Topeka to buy my new Ford. Everyone within the Internet Sales Department that I wo experience. They made it well worth the drive from Manhattan to Topeka to buy my new Ford. Everyone within the Internet Sales Department that I worked through provided top notch service. They worked hard to earn my business with a hassle free attitude, and did everything possible to provide the product that I wanted, at the best possible price. They approached my trade-in value with fairness; making it easier to part with my car. The dealership also provided an honest opinion, and no pressure experience during financing and extended warranty discussions. I would highly recommend this dealership to anyone interested in purchasing a new or used product within the area. More