Laird Noller Ford Topeka

We drove from Lawrence to purchase our car from Laird Noller in Topeka. Lou's warm, welcoming personality drew us in. He made us feel welcome and like family. We instantly saw he really enjoyed his job, Noller in Topeka. Lou's warm, welcoming personality drew us in. He made us feel welcome and like family. We instantly saw he really enjoyed his job, which made us feel more comfortable opening up to him. He made purchasing a Ford from Laird Noller Topeka a "no-brainer". It was a comfortable, easy process, assisted by Pat and Morgan. We had very specific wants in a car, but didn't know exactly what model that was. Lou and Pat took the time to listen to us and found the EXACT car we wanted, down to the paint color and interior. All three are very professional, friendly & knowledgable. They were able to answer all questions we had. We knew they wanted to help get us into the exact car we wanted, but we never once felt high-pressure to buy. We LOVE our new car and are extremely satisfied with our purchase. I highly recommend Laird Nollar Topeka. They will be the first dealership we visit in the future when it's time to buy our next vehicle. More

Jimmy and Patrick were easy to work with and no pressure. I spent a bit more time with Gene Glass and he wrapped up the final sale. Gene was great to work with, easy to talk to & ask questions, and very fl I spent a bit more time with Gene Glass and he wrapped up the final sale. Gene was great to work with, easy to talk to & ask questions, and very flexible with my schedule. I've also taken the car in for my first service and was impressed enough to have my fiance's car serviced there as well. The Focus ST I purchased last month is fantastic and exactly the car I needed. Thanks for a smooth and easy experience and credit to Patrick for ordering the car with just the right options. More

The three people I delt with exceeded my expectations on buying a new truck. I have purchased 4 new cars and this was the best experience. Gene Glass was the easiest to deal with and I would only buy again buying a new truck. I have purchased 4 new cars and this was the best experience. Gene Glass was the easiest to deal with and I would only buy again if he was my sales person in the future. Shawn Cregan helped with pricing and took care of my needs fast and they wanted my business. Morgan Franklin helped do all paperwork and it was smooth and a great truck buying experience. More

I first of all want to Thank Jordan for taking the time to answer all questions and diligently arrange for my vehicle to be back to Showroom quality by my B-day on 2/3!!! Then he even helped me another sit to answer all questions and diligently arrange for my vehicle to be back to Showroom quality by my B-day on 2/3!!! Then he even helped me another situation later that afternoon after I had picked up my vehicle. JoAnn always greets you with a smile as soon as you walk in, she makes you feel at home. I had my vehicle towed there on 1-14 and Tucker greeted me and assured me that all will be well he walked me through the process. I am very impressed with the care that is provided to both the customer & the car, and oh yeah, my vehicle was clean and it had that "new car" smell!!! What great service!!!!I don't know the names of the people who did the paint job and body repair, but I also want to say Job Well Done!!!!!!! I have had previous repairs through years and have always had excellent quality repairs!!! More

Mr. Glass was very professional and courteous. Even with current vehicle maintenance problems, a breakdown, Mr. Glass was patient and very easy to work with. Even the call back and conversation with Mr. Wi current vehicle maintenance problems, a breakdown, Mr. Glass was patient and very easy to work with. Even the call back and conversation with Mr. Wilhelm for used car trade-in was friendly and understanding. So, after a two week period of communicating back and forth with Mr. Glass he patiently answered all my questions and request and we were able to come to terms for a deal. I would send anyone of my own family members to Laird Noller Ford and have them by name ask for Gene Glass due to his professionalism and understanding nature! More

Every person I came in contact with was more than helpful. I appreciated Gene's friendliness and attention to detail. He explained the car to me without making me feel stupid. I will not hesitate to helpful. I appreciated Gene's friendliness and attention to detail. He explained the car to me without making me feel stupid. I will not hesitate to recommend Laird Noller and Gene to anyone who is looking for a car. More

I was in need of a reliable vehicle, my 1999 Infiniti had seen it's better days. On a whim I filled out the online contact form at Laird Noller and received a prompt call back from Gene Glass. I have been seen it's better days. On a whim I filled out the online contact form at Laird Noller and received a prompt call back from Gene Glass. I have been out of the credit business for quite some time and worried that I may not qualify. Gene assured me that he would work to find the vehicle that met my needs, price range, and financing parameters. He guided me through the online finance app so he would have some numbers to go by. Gene stayed well within my desired goals, gave me options on cars, helped through the paperwork and Morgan Franklin began soliciting loans that met my needs far exceeding my expectations in both payment and APR. 24 hours from my inquiry I drove off in a late model used vehicle far above what I thought I could qualify for and at a substantially lower payment. Morgan Franklin diligently reviewed all the legal paperwork required, there was no manual filling out of every form. I am well pleased with the value of the product and the expertise of the good folks at Laird Noller Ford. Thanks again guys, job well done. More

Very pleased from start to finish. Josh communicated by email and phone as we went through the selection and pricing process. He suggested moving to ordering the car when we couldn't find an existing one email and phone as we went through the selection and pricing process. He suggested moving to ordering the car when we couldn't find an existing one in 500 mile radius that had what I wanted. He was very helpful putting the options together for the order and stayed in communication during the production period. The part that impressed me the most was that both Josh and Pat worked with my wife to get the vehicle here by Christmas and got the racing stripes on so she could surprise me for Christmas. I would rate my experience working with Laird Noller as near the top of any vehicle purchasing experiences over my life time. The were much easier to work with than the people at Dick Edwards Ford in Manhattan. More

On 12/15/13, I found a 2013 Ford Flex Limited with the exact features I had been looking for on cars.com. The price was better than anything I had found here in Denver, even on vehicles with less feature exact features I had been looking for on cars.com. The price was better than anything I had found here in Denver, even on vehicles with less features. I emailed about the vehicle, and Jimmy Brough contacted me a short time later. I live in Golden, Colorado, and the car was at Laird Noller Ford in Topeka,. Kansas (555 miles away!). I was able to negotiate an even better price on the phone with Jimmy, and was approved for financing online. I left at midnight that night, and drove my old trade-in to Topeka, Kansas. Jimmy came in on his day off to meet me in the morning. Jimmy was able to get me a fantastic deal on my trade-in, and also a great price on the Ford Flex. After negotiating the trade, etc, I worked with Morgan Franklin to get the best rate for financing. Morgan was able to get me better rates than I can here in Denver at my credit union. Both Jimmy and Morgan understood my time-crunch and need to get back on the road to Denver, and worked extremely hard to get me on the road quickly. I can honestly say, that this has been the absolute best experience I have EVER had purchasing a car, and can honestly say that both Jimmy and Morgan went above and beyond to make the process from the beginning to end completely enjoyable. These guys were honest and respectful, and I wouldn't even think twice about driving over 1100 miles round trip again to purchase a car from these guys. I will refer anyone I know who is looking for a car. More

My husband went into the dealership for an oil change on his Dodge Ram 3500 and ended up buying me, his wife, a NEW car! Joe and my husband struck up a conversation as he was waiting for his truck to be ser his Dodge Ram 3500 and ended up buying me, his wife, a NEW car! Joe and my husband struck up a conversation as he was waiting for his truck to be serviced, and one thing led to another and now we are proud owners of a 2013 Ford Focus ST! Joe was not pushy, he was just helping my husband kill a little time. Joe is by far the best car salesman we have encountered so far. We would HIGHLY recommend your next purchase be with him. We've never bought a new new car before, and he made the experience awesome. More