Laird Noller Ford Topeka

They were amazing. Christian Clark was the best. He answered all my questions and even came in on his day off to help me. I ordered the truck so I already knew what I w Christian Clark was the best. He answered all my questions and even came in on his day off to help me. I ordered the truck so I already knew what I was getting but it was still an exciting venture. More

Nathan was the service attendant and was unpleasant almost from hello. Usually takes hour to hour and 15 minutes to do the service on my vehicle. I arrived at 9:30 and at 11:20 I went to check on it an almost from hello. Usually takes hour to hour and 15 minutes to do the service on my vehicle. I arrived at 9:30 and at 11:20 I went to check on it and didn’t see it in the garage, Nathan had gone to lunch so someone else looked into it for me. When they brought the car up the paper showed that the cabin filter was at critical of needing replaced. I ask if it had and they said they would have hand to ask me for authorization. I ask why no one asked because I would have had it done to save another trip into the shop. The guys that helped find my vehicle and visit with me were pleasant and professional. I have made a note to be sure to not have Nathan assigned to me in the future. This was my 3rd new Edge I purchased from you and never had any issues in the past. More

Worst experience ever charged me two hundred fifty three dollars for something I already knew service was horrible three dollars for something I already knew service was horrible More

Went in knowing the issue I had and ended up paying $207 for a diagnosis telling me I needed a wheel bearing for $1100 turned out to be a vacuum line. for a diagnosis telling me I needed a wheel bearing for $1100 turned out to be a vacuum line. More

I needed a driver side seat motor replaced. I told them exactly what was wrong and I just needed the part ordered and installed. They said they needed to charge me $170 diagnostic fee before te I told them exactly what was wrong and I just needed the part ordered and installed. They said they needed to charge me $170 diagnostic fee before telling me the total cost. I explained I knew exactly what was wrong and just needed it repaired. A year ago the diagnostic fee was under $100. Not worth it. Going to Manhattan. More

Took my car for the fan staying on- they pulled the codes delete the codes charged me 218$ and told me my car was good next day samething happen! So instead of fixing the codes they just deleted them! delete the codes charged me 218$ and told me my car was good next day samething happen! So instead of fixing the codes they just deleted them! More

They were able to get our car evaluated in about an hour when we were coming in off the highway without an appointment. when we were coming in off the highway without an appointment. More

Caleb was very friendly and knowledgeable, and he was very good about keeping me informed and updated/ very good about keeping me informed and updated/ More

Evelyn Akins was awesome. I will forever be a loyal laird noller customer. Leaving eith a new edge today. I will forever be a loyal laird noller customer. Leaving eith a new edge today. More

We made an appointment and met with Christian upon arrival to the dealership. Completed a test drive of vehicle we were interested in purchasing. Christian was very knowledgeable and helpful throughou arrival to the dealership. Completed a test drive of vehicle we were interested in purchasing. Christian was very knowledgeable and helpful throughout this process. Al completed the paperwork process and answered any questions we had. Very happy with the service and care!! More