Laird Noller Ford Topeka

Smooth Buying Experience Today was BY FAR my easiest car buying experience. Rick was super easy to work with and didn't make me feel pressured at all. Ryan made the negotiatio Today was BY FAR my easiest car buying experience. Rick was super easy to work with and didn't make me feel pressured at all. Ryan made the negotiation process quick and with a positive outcome for both parties. Gary made sure that I got the best financing deal that I could. All together, this is a great team to buy a vehicle from. More

it was good I had a good experience and they were very helpful and nice. They helped me alot to understand my car and they were very helpful being that i was buy I had a good experience and they were very helpful and nice. They helped me alot to understand my car and they were very helpful being that i was buying my first car. More

2016 Escape I was very pleased with my car buying experience at Laird Noller Ford in Topeka. I loved that James Barr (the sales employee) was informative and help I was very pleased with my car buying experience at Laird Noller Ford in Topeka. I loved that James Barr (the sales employee) was informative and helpful but never pushed a quick decision or made me feel pressured to purchase without being resolute that it was the car I wanted. I respected the fact that he told me the positives about their vehicles without talking the other brands down. They sold me on their product without trying to bring negative attention to the other vehicles I was looking into. I also appreciated the help from Heath Cheatham and the extra effort he invested to locate and get me the vehicle that had everything I asked for on it. They definitely got me the exact vehicle that I wanted! More

Very enjoyable The salesman was very knowledgeable and helpful. He spent a lot of time with us explaining all the new equipment that this car had versus the one we The salesman was very knowledgeable and helpful. He spent a lot of time with us explaining all the new equipment that this car had versus the one we were trading in. We went on a test drive that was more than down and back experience and he explained how everything worked from the turn signal to the hands free phone and radio, etc. More

Gene Glass has hooked me up four times. He is my sales man. Down in a not shell. I bought TWO brand new Ford F150 in the last 7 months. 1st was a 2014 Ford F150 FX4 "Tremor" in March 2015. I did not intend to b Down in a not shell. I bought TWO brand new Ford F150 in the last 7 months. 1st was a 2014 Ford F150 FX4 "Tremor" in March 2015. I did not intend to buy. I was in for service with my 2006 Ford F150 that had the 5.4 "Tritian" 4x4. While waiting for my pickup to be done I got bored so I got up and saw a blue Tremor on the floor. I asked Pat the guy that makes the deals work about the pickup. I liked what I heard. So I went outside to the lot and as I was going down the line I saw the truck of my dreams. It was the same Tremor that was on the floor show but this one was black. Gene Glass saw me out on the line & was waiting for me at the door. I asked him if he could get the keys but he already had them. So I went for a drive. A few hours later It was mine. So 6 months later I took my 2014 in forces for 1st oil change. Got done went to pay & was in my truck to leave. Pat was outside heading back to the main building he saw me & came to me. We talked for a few minutes & he asked how I like my truck. Told him I loved it. He then asked what miles I had on it & told him just a bit over 3,100 miles. He said if he could get me into a newer truck (2015) would I do it. I told him it had to meet what was on my black Tremor. So to cut through on all what happen. Gene had me test drive a Blue Flame Crew Cab 4x4 XLT 3.5 Ecoboost just like on the black one. I feel in love with at the start. So a few hours later the guys got me to the 2015 & went home with it. My truck payment stayed the same, no money down. The new truck meets my needs more then the Black 2014 Tremor because the tremor wasn't a crew cab whereas my Blue Flame 2015 is. Set for life with Ford. Never ever go to any other auto company. More

Perfect buying experience Been dealing with Nollers for many years. Dustin Gasperich runs the Topeka Quick Lane and provides the best service for all vehicles in the region. Been dealing with Nollers for many years. Dustin Gasperich runs the Topeka Quick Lane and provides the best service for all vehicles in the region. He has put together a great team and knows how to take care of customers. Was in the market for a truck and found what I was looking for on the lot. I worked with Gene Glass who was outstanding, a gentleman and knowledgable guy with help from Kevin Markley. They let me spend time with the truck, treated me well and ultimately made a deal that met my expectations all around. Service around the purchase was outstanding with Morgan Franklin and excellent follow up. A great buying experience, highly recommend Nollers and these gentlemen. Great sales support and excellent service. More

2014 Fusion Purchase Gene Glass is by far the nicest person I have ever met. He waited patiently for months while I deliberated on what kind of vehicle I wanted to get. I Gene Glass is by far the nicest person I have ever met. He waited patiently for months while I deliberated on what kind of vehicle I wanted to get. I finally decided on the Fusion. He found one for me right in my price range and I couldn't be happier! Gary the finance guy, was a pleasure to work with as well. Overall this is the best dealership in the state by far. I have never been treated nicer anywhere else. More

Best Experience I Have Had I am 62 years old and this has been my best experience by far in buying a new vehicle. I drove down from Kansas City, Mo and the drive was well wor I am 62 years old and this has been my best experience by far in buying a new vehicle. I drove down from Kansas City, Mo and the drive was well worth it. Shopped all of the big Ford dealers in the KC area and the treatment was all the same, blah, blah, blah...nobody had the color in a 2016 Fusion we wanted and kept trying to sell us what they had on the lot. Made the call to Laird Noller and spoke with Patrick Ledford, he had the car, he BEAT ALL of the dealers in the KC area on price, so virtually made the deal on the phone, pending inspection. Upon arrival at the dealership the next day, Mr Ledford was there to greet me and was very pleasant and handed me off to Gene Glass to explain the features of the vehicle, same experience from Mr Glass, very nice, and took all the time we needed to explain how the tech features work, even pairing our cell phones to the car. We bought the car, and the meeting with finance with Morgan Franklin went like he had know me all my life. The only gilch was with the new computer system, as this was their first day for using it, so can't blame that on anyone. There was a small change on the paperwork I noticed two days later, so I thought, well, here we go as I had already signed.....not the case, spoke with Mr. Franklin by phone, and he took care of it to my satisfaction by next day air on their dime. It gets no better then this dealership. We have purchased a new vehicle, truck or car every 3 years for the last 40 years, my only mistake is I did not look out of the KC area earlier...first purchase here, but not my last More

A great experience Let me start by telling you we normally drive to Kansas City to buy a car, Our Topeka dealers usually are much higher and very high pressure and to be Let me start by telling you we normally drive to Kansas City to buy a car, Our Topeka dealers usually are much higher and very high pressure and to be honest not very trustworthy in my opinion. we found a truck on line we wanted to look at a dealership that we had major trouble with about 12 yrs ago, one of their mechanics stole our brand new windshield wipers and lied about what was wrong with our explorer when it was in for some work. So needless to say we didn't want to go back there. But we did and we met a salesman by the name of Bryan George. We told him what we were looking for and what price range and what we needed to get out of our car. He showed us a truck that we liked got our car evaluated put together a price for us right where we wanted to be and we were out much quicker than I thought poss. There were a few things we asked for with the sales like a bed liner and a minor scratch to be fixed, Bryan took care of all of the things and even went the xtra mile and gave me a very nice loaner car and when he picked up my truck he noticed a battery light on and had that fixed for us right then and that was 2wks after the sale. So yes I would recommend you see Bryan George at Laird Noller Ford in Topeka Ks. More

A good experience A very good experience...Rick was very helpful, efficient and very knowledgeable. Choosing and buying a car was very easy. Gary was very thorough a A very good experience...Rick was very helpful, efficient and very knowledgeable. Choosing and buying a car was very easy. Gary was very thorough and explained every thing in detail, making it easy to understand. After purchasing our car we had some difficulty understanding some of the features....I didn't catch anyone's name in the service center but they were very helpful and courteous. We are pleased with our experience.. More