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Laird Noller Ford Topeka
Topeka, KS
1,109 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,109 reviews
February 15, 2019
Just passing through We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member a We were on our way to Texas from north Missouri. We had a moderate vibration. Your service took our car in. We swapped vehicles with a family member and on the road. You had the car repaired in a few hours. We picked it up on our way back through town. Absolutely NO inconvenience to our travel plans. Thank you. More
by Passenthru
Verified CustomerEmployees Worked With
Scott Watson
February 14, 2019
Dependable I called because my tire light came on. Called Rick and he said bring it right in and I get it checked out for you. It was fast and fixed my problem r I called because my tire light came on. Called Rick and he said bring it right in and I get it checked out for you. It was fast and fixed my problem right away. Such a relief to call and get such quick assistance. Last thing I want is to risk a flat tire. More
by agouldsmith06
Employees Worked With
Rick Vandonge
February 14, 2019
Great service department. Very cooperative staff in getting me in for scheduled maintenance on my car. They remedied a scheduling mistake they had made without making excuse an Very cooperative staff in getting me in for scheduled maintenance on my car. They remedied a scheduling mistake they had made without making excuse and found a way to help me out. More
by Turkeyhunter
Employees Worked With
February 12, 2019
The works truck service. I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was perfor I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was performed and that everything was in good shape. More
by Fords4evr
Employees Worked With
Rick Vandonge
February 11, 2019
Lemon Lemon Lemon I bought my truck in March 2018. Thank goodness I bought the warranty. My truck was in the shop longer than in my garage. One problem after another. I I bought my truck in March 2018. Thank goodness I bought the warranty. My truck was in the shop longer than in my garage. One problem after another. It was like pulling teeth to get the darn thing fixed. Finally after 10 months of dealing with it, I traded it for another. Hopefully I won't have any more issues. More
by LUDLOWPJ4
Employees Worked With
Other Employees :
Morgan Franklin, Mark Reber, Wayne Stallbaumer, Stephanie Ross, Scott Watson, Caitlin Almond
February 08, 2019
Surprise charges My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even thou My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even though they had recently been replaced. An Air Filter was recommended and I agreed with the $34 fee only to have additional charges added. Being a single lady on a budget, I was not pleased with the experience this time. More
by kvalesan
Employees Worked With
Rick Vandonge
February 08, 2019
Service center Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. More
by Pattib
Employees Worked With
Male Courtesy driver very nice, Scott Watson
February 08, 2019
New seatbelt/ Oil change Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a tr Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a truck but has to be used!!!! More
by Mustanggt
Employees Worked With
February 08, 2019
Recall door latch scratched winshield Door still doesnt latch like it did after i brought it back next day. Car was outside window was cleaned after brought into service dept. for pick up Door still doesnt latch like it did after i brought it back next day. Car was outside window was cleaned after brought into service dept. for pick up. Now winshield has deep scratch in center. Careless service help. Not happy. More
by Superdodge
Employees Worked With
Rick Jackson II
February 06, 2019
Perfectly pleasant in every way the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will def the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will definitely go back. More
by pmullins0
Employees Worked With
Jon Frederick, Jolene Piper
