Laird Noller Ford Topeka

Always a great experience I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems b I bought my car here so it makes sense to get it serviced at Ford as well, but the bonus is that I always have great service and my car always seems better after they take care of it. And Rick is a great service rep, always happy to have him take care of my Focus! He doesn’t push unnecessary mechanical work, I appreciate it very much! More

Great Helo! Steph was a lot of help and knowledgeable about the dealership! Even when I was making it hard about being indecisive! But I found the one and couldn' Steph was a lot of help and knowledgeable about the dealership! Even when I was making it hard about being indecisive! But I found the one and couldn't be happier! More

Great Service The service department always make sure you auto is ready to go and they call if any problems. Just nice people to do Bisness with. The service department always make sure you auto is ready to go and they call if any problems. Just nice people to do Bisness with. More

Fast service Ford was able to get my truck back on the road in 5 hours from a major repair. Steve in service dept was great. He called and provided updates. Ford was able to get my truck back on the road in 5 hours from a major repair. Steve in service dept was great. He called and provided updates. More

Didn’t make me wait Excellent service. Got me in before my appointment time and they quickly went to work even on a Saturday morning. I was in and out in about 30 minute Excellent service. Got me in before my appointment time and they quickly went to work even on a Saturday morning. I was in and out in about 30 minutes for an oil change. The staff was friendly and even asked permission before adjusting my seat! More

New Car Purchase Ted FrIeden, our new car sales-person was great. He was customer-oriented and helped us buy our Mustang. Please thank him for a job well done. Ted FrIeden, our new car sales-person was great. He was customer-oriented and helped us buy our Mustang. Please thank him for a job well done. More

Excellent. The truck is everything I dreamed for and the the entire process was customer focused. Mark not only was professional he made me feel like I was his o The truck is everything I dreamed for and the the entire process was customer focused. Mark not only was professional he made me feel like I was his only customer. He gave me personal rides to work, he helped me take my tool box off my old truck and put it on my dream truck, and he was honest and made sure I was completely satisfied. Mark provided a world class truck buying experience and I am looking forward to years of future service, reliability, and relationships. More

Kinda sucky. Was quoted $300 from my dealer when I bought the car for auto start. Got charged $750. Was told it would work with the app. Once I asked again after t Was quoted $300 from my dealer when I bought the car for auto start. Got charged $750. Was told it would work with the app. Once I asked again after the service he said I don’t know. Got hung up on. Hasn’t even been working very well. When I found out it was going to take longer than expected I needed a loaner vehicle. Was told by my service rep they didn’t have any. called back for the service manager was able to get one. Asked the loaner representative how many they had. They had three at the time. While in the loaner vehicle my service rep called back and said they still didn’t have any. not really sure what was going on but it was a huge head ache. Would have definitely gone somewhere else if I could do it over again.... More

Transmission Trouble in Topeka Our university tennis team was traveling to Topeka to play Washburn University. On the way we started having transmission issues but the van was stil Our university tennis team was traveling to Topeka to play Washburn University. On the way we started having transmission issues but the van was still drivable. On the way, we contacted Laird service department and they were able to work us into their schedule while our team played. They were able to diagnose the issue, contact the University to confirm what needed to be done and had the van ready by the time we needed to get back on the road. They even sent their courtesy van to pick me up when the van was ready. They service was the best and I would highly recommend them to other Ford owners! More