
Laird Noller Ford Topeka
Topeka, KS
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Emission system light on and suspension problems Ford paid for a rental car while my car was being repaired. It eases stress and anxiety for both the repairs as well as being able to carry on with no Ford paid for a rental car while my car was being repaired. It eases stress and anxiety for both the repairs as well as being able to carry on with normal daily living ( ie work, etc.) More
They have my TRUST Never trusted dealerships shops before, but this ones workers are honest, answer all my questions(no matter how stupid), and always do a class A job. Never trusted dealerships shops before, but this ones workers are honest, answer all my questions(no matter how stupid), and always do a class A job. Would rate at a 12 on a scale of 1 to 10. More
2013 EXPLORER SAGA Greg Hanna did a get job getting my car checked in for service. He gave me an estimate on the bill that was within about $2.00 of the actual bill. Gre Greg Hanna did a get job getting my car checked in for service. He gave me an estimate on the bill that was within about $2.00 of the actual bill. Great job! More
Excellent customer service! All about pleasing the customer Recently purchased a used F1 50 from the team at Laird Noller, Glendon and his team did an excellent job making sure I was completely satisfied from Recently purchased a used F1 50 from the team at Laird Noller, Glendon and his team did an excellent job making sure I was completely satisfied from the moment I was interested in The truck till now. He followed up with me a few different times to make sure I was completely satisfied customer, even fixing a couple of small things that he probably did not need to do. It was a great buying process, the service department was stellar, financing was quick and painless as well. I would recommend these guys to anyone looking for a used Ford vehicle, especially a truck. Kudos More
Check brakes Although I don’t agree with your findings your service center is a present experience. Thanks l would have rather you replaced my rear brakes I think Although I don’t agree with your findings your service center is a present experience. Thanks l would have rather you replaced my rear brakes I think 3mm is to thin to not be a safety issue. 11words said enough. More
Great service and honest employees Trading my car in was quick and painless. I had the car brought from Lawrence to Topeka because I will keep my business at this dealership. Trading my car in was quick and painless. I had the car brought from Lawrence to Topeka because I will keep my business at this dealership. More
oil change This is the best car dealership I've ever been to, they take care of you, they are so nice, they get it done, your work done in a timely manner. I'm v This is the best car dealership I've ever been to, they take care of you, they are so nice, they get it done, your work done in a timely manner. I'm very happy with Laird noller ford. More
Not the visit I hoped for Our experience is longer than you want to read. To sum it up we experienced a complete lack of respect for the customer, false promises and a person w Our experience is longer than you want to read. To sum it up we experienced a complete lack of respect for the customer, false promises and a person who lied to the customer. When I asked to talk to the manager “sorry he won’t take the call” was told stratify out we didn’t make enough money on the repair through the insurance company so I can’t do what I said I would do ??? What a joke so your more worried about what you made rather than taking car of a customer that you made promise to and never committed to one of them. Beware if you choose to do business here. More
Job done right They were very through on my truck. The adjuster had not seen all of the damage, but when they did the tear down they noticed some unseen damage. Th They were very through on my truck. The adjuster had not seen all of the damage, but when they did the tear down they noticed some unseen damage. They worked with the adjuster and where able to get approval. Very happy with the end result. More
Great Customer Service I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in o I gave Laird Noller 4 stars instead of 5 solely based on the amount of times we've had to take our car in for the same issue. We've taken the car in on 6 separate occasions since February for the same issue. That's been frustrating - however, Steve May and Wayne Stallbaumer have been wonderful to work with. They've been nothing but kind and professional in dealing with this issue and they've done everything in their power to make it right. More