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Laird Noller Ford Topeka

Topeka, KS

4.7
978 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 978 reviews

February 14, 2019

Service Rollie was very helpful, personable, courteous and gracious as this was my third service appt to fix my sun visor. He does an excellent job! More

by PRETTYCREEK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

We work hard to provide the best experience possible, thank you for sharing!

February 14, 2019

Elite Always Always honest. Always dependable. Let them know what I want and it's done. Roland is a champ in service. Always takes care of me and my family with wh More

by nabutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your great experience with our service department on Dealer Rater - we truly appreciate it!

February 12, 2019

The works truck service. I waited for the service to be done on my vehicle. All the work was accomplished in less than one hour. The service manager explained what was perfor More

by Fords4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
Feb 13, 2019 -

Laird Noller Ford Topeka responded

We are glad you had a great service experience, thank you for sharing!

February 10, 2019

Lemon Lemon Lemon I bought my truck in March 2018. Thank goodness I bought the warranty. My truck was in the shop longer than in my garage. One problem after another. I More

by LUDLOWPJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland Stallbaumer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Franklin, Mark Reber, Wayne Stallbaumer, Stephanie Ross, Scott Watson, Caitlin Almond
Feb 18, 2019 -

Laird Noller Ford Topeka responded

Hello, this is Wayne the Service Manager at Laird Noller Ford. We sincerely apologize for the inconvenience in your 2010 Ford F-150. We take great pride in the vehicles we sell here and would love to discuss this further with you. Please give me a call at 785-235-9211.

February 08, 2019

Recall door latch scratched winshield Door still doesnt latch like it did after i brought it back next day. Car was outside window was cleaned after brought into service dept. for pick up More

by Superdodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Jackson II
February 08, 2019

Surprise charges My past experiences have been 5 star. Not this time. My usual $40 oil change “The Works” doubled. It was suggested I needed new wiper blades even thou More

by kvalesan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vandonge
February 08, 2019

Service center Part took over 3 weeks to come in and I had to call several times to inquire about it. Once part recieved service was excellent. More

by Pattib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Male Courtesy driver very nice, Scott Watson
Feb 11, 2019 -

Laird Noller Ford Topeka responded

Thank you for the great review, Patti. We understand waiting for parts can be frustrating. Thank you for your patience!

February 08, 2019

New seatbelt/ Oil change Good serviceGood mechanics! Good Relations Good service area. Good sales! Gene glass the BEST SALES MAN THERE. NICE LOUNGE AREA. Wish i could buy a tr More

by Mustanggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Laird Noller Ford Topeka responded

We appreciate the kind words regarding our service department. The customer and safety is our first priority!

February 06, 2019

Perfectly pleasant in every way the staff took care of everything i needed. i even got extra help from Jon Frederick. delightful experience. no problems with anything and will def More

by pmullins0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolene Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Frederick
February 04, 2019

Needed a set of keys and key fobs. Needed a stet of keys and fobs for a car we bought, they fixed us right up. In and out with no problems! Stephanie Ross was a pleasure to deal with! T More

by henrydwh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Ross
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