Laird Noller Ford Topeka

New Car Purchase Ted FrIeden, our new car sales-person was great. He was customer-oriented and helped us buy our Mustang. Please thank him for a job well done. Ted FrIeden, our new car sales-person was great. He was customer-oriented and helped us buy our Mustang. Please thank him for a job well done. More

Kinda sucky. Was quoted $300 from my dealer when I bought the car for auto start. Got charged $750. Was told it would work with the app. Once I asked again after t Was quoted $300 from my dealer when I bought the car for auto start. Got charged $750. Was told it would work with the app. Once I asked again after the service he said I don’t know. Got hung up on. Hasn’t even been working very well. When I found out it was going to take longer than expected I needed a loaner vehicle. Was told by my service rep they didn’t have any. called back for the service manager was able to get one. Asked the loaner representative how many they had. They had three at the time. While in the loaner vehicle my service rep called back and said they still didn’t have any. not really sure what was going on but it was a huge head ache. Would have definitely gone somewhere else if I could do it over again.... More

Transmission Trouble in Topeka Our university tennis team was traveling to Topeka to play Washburn University. On the way we started having transmission issues but the van was stil Our university tennis team was traveling to Topeka to play Washburn University. On the way we started having transmission issues but the van was still drivable. On the way, we contacted Laird service department and they were able to work us into their schedule while our team played. They were able to diagnose the issue, contact the University to confirm what needed to be done and had the van ready by the time we needed to get back on the road. They even sent their courtesy van to pick me up when the van was ready. They service was the best and I would highly recommend them to other Ford owners! More

Rollie is alway the best to work with Rollie is always honest and upfront with us. That’s what keeps us coming back. He never try to have us do something that we don’t need. Rollie is always honest and upfront with us. That’s what keeps us coming back. He never try to have us do something that we don’t need. More

Excellent. The truck is everything I dreamed for and the the entire process was customer focused. Mark not only was professional he made me feel like I was his o The truck is everything I dreamed for and the the entire process was customer focused. Mark not only was professional he made me feel like I was his only customer. He gave me personal rides to work, he helped me take my tool box off my old truck and put it on my dream truck, and he was honest and made sure I was completely satisfied. Mark provided a world class truck buying experience and I am looking forward to years of future service, reliability, and relationships. More

Long Trip, But Well Worth It! Ron and Shawn were great! The car I was looking for was on the website-they took time out of their busy days to send me extra pictures so that I was Ron and Shawn were great! The car I was looking for was on the website-they took time out of their busy days to send me extra pictures so that I was completely comfortable that the car was as seemed online. I flew out to Kansas City and was picked up in my new car! It was a great 60 mile test drive! No need to haggle over price and was on the road back to Virginia in less than an hour. The people at Laird Noller were exceptional and would go back again, even from 1,200 miles. Lastly, Go Raiders! More

👍 Great Service Waiting period wasn't that long and every one is always friendly. This makes our fifth new vehicle we have bought from this Ford dealership Waiting period wasn't that long and every one is always friendly. This makes our fifth new vehicle we have bought from this Ford dealership More

'13 Mustang Repair Rick VanDonge is wonderful. He was very customer-oriented when he did our air-bag replacement. Please thank him for a job well done. Thank y Rick VanDonge is wonderful. He was very customer-oriented when he did our air-bag replacement. Please thank him for a job well done. Thank you, Rod Lasswell. More

Successful experience! Had a good experience! Stephanie Ross was the most helpful with a great welcoming attitude, she answered all my questions and guided me in the right d Had a good experience! Stephanie Ross was the most helpful with a great welcoming attitude, she answered all my questions and guided me in the right direction. After her service she recommended me to Jordan McGillis who also was a great problem solver and worked hard to close the deal. Good job, another satisfied customer! More