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Laird Noller Ford Topeka

Topeka, KS

4.7
1,020 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 1,020 reviews

April 06, 2019

Key.made Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Sam, thank you for the review. We are always looking for ways to improve.

April 06, 2019

Great service and communication I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me More

by Finallyfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We truly appreciate the 5-star review, thank you!

April 06, 2019

Best Car Dealer in Northeast Kansas From Gene Glass in Sales, to Steve May in Service, you are never left hanging. They keep you informed, streamline all processes, avoid the unnecessary More

by MSGJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Glass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Thank you for sharing your consistent positive experience with us at Laird Noller Ford. We look forward to helping you for many years to come!

April 05, 2019

Fast in and fast out with great service! As I stated fast in and fast out, even called and told me about additional work. I like that kind of communication. Nice job Roland! More

by eanorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

Customer service and safety are always top priority. We will pass on the great review to Roland, thank you!

April 03, 2019

Excellent service Everything was good but I had to wait 2hrs I wanted to get a shuttle but no one came waited 45mind before I decide to stay and wait for my vehicle More

by brownmic325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Laird Noller Ford Topeka responded

We sincerely apologize for the shuttle wait - Our service advisors are always here to help. Please let us know how we can earn a 5-star next time. Thank you!

April 01, 2019

New wiper with streaks and inside hood denting Made appointment for an oil change and to get all new wiper blades. I typically don’t have a bad experience here. I got in my vehicle when it was fini More

by ASCHULZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the names of anyone but could pick out the guy who damaged my hood
April 01, 2019

Factory recall I had to take it in for a factory recall. Took almost a month for them to get the parts and get me scheduled. However, once I was called in they did More

by Buzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hanna
Apr 02, 2019 -

Laird Noller Ford Topeka responded

We understand how frustrating it can be to wait on parts to get a recall fixed. Thank you for your understanding and patience!

March 30, 2019

High priced fix but necessary Car broke down had to be towed. Pricey fix but necessary. Work was timely completed. Mr May was cordial and friendly. Will use him again when necessar More

by TECH SARGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Laird Noller Ford Topeka responded

We are glad we could help, thank you for the review.

March 30, 2019

Fair Prices, Great Service Laird Noller always has a fair price, the team goes out of their way to get you the best deal. Excellent sales and service team! More

by Scott102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Ross
Apr 01, 2019 -

Laird Noller Ford Topeka responded

We are so glad we could help, and will pass the kind words on to Stephanie! We look forward to seeing you again soon.

March 28, 2019

Oil change & service Good service, prompt ,competitive value, friendly & dependable .I will always be a Ford buyer. I like to have a dealer that knows me when I come in. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Vandonge
Apr 01, 2019 -

Laird Noller Ford Topeka responded

We always appreciate reviews like these - THANK YOU!

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