Laird Noller Ford Topeka

FANTASTIC Jason in the Service Dept. did Everything in his power to get our Lincoln fixed the way it needed to be He went out of his way to accommodate our cra Jason in the Service Dept. did Everything in his power to get our Lincoln fixed the way it needed to be He went out of his way to accommodate our crazy schedule. Everything was fixed properly and you would never know so much work was done to it Please credit tech Van Eisenhut Who did most of the repairs Blake Hamilton did one it says. They both were super clean. More

Oil change and Tire rotation Steve May in the service center was amazing! Great person and easy to deal with. Kept me informed and was very transparent with the whole experience. Steve May in the service center was amazing! Great person and easy to deal with. Kept me informed and was very transparent with the whole experience. I trust and would highly recommend Steve to anyone needing service work done at Lair Noller Ford. More

Steve M. Was Rude Approaching 30 days to repair timing chain issues under warranty, and mechanic wanted to install an engine code monitor in the vehicle so advised them Approaching 30 days to repair timing chain issues under warranty, and mechanic wanted to install an engine code monitor in the vehicle so advised them sounds like a good idea. Went in to pick up vehicle and Steve M. started to lecture me on the $2500 cost of the device and essentially rudely advised me that I better take care of it because it’s an expensive piece of electronics. Also advised me that he has been at this dealership for 17 years and the service advisor who was working for me has only been with the dealership for 6 years. Not only did he act like a jerk to me, his years of service comment seemed to be an attack on my service advisor’s knowledge. More

Friendly and professional Everyone is very friendly. They listen to my concerns and explain what needs to be done. They do a very good job very through without any unnecessary Everyone is very friendly. They listen to my concerns and explain what needs to be done. They do a very good job very through without any unnecessary charges More

great customer service Always get the service time that works out for me. I'm greeted kindly and the work is done correct and in a timely fashion Always get the service time that works out for me. I'm greeted kindly and the work is done correct and in a timely fashion More

Purchase of a 2005 Ford f150 I purchased a 2005 F150 from Laird Noller. The saleswoman i worked with was Stephanie Ross. I found her to be very respectful. She was even able to gi I purchased a 2005 F150 from Laird Noller. The saleswoman i worked with was Stephanie Ross. I found her to be very respectful. She was even able to give me some advice on a personal family matter i was having. The truck i purchased needed a new windshield and Stephanie worked with the glass installer and got me set up with a appointment to get that fixed and billed to Laird Noller. Overall i feel like i got a good deal and would recommend Laird Noller and Stephanie Ross. If you do go to Laird Noller ask for the saleswoman who stands on her head. They will get you to the right person. More

Excellent Service Very professional and thorough. Keep my F-450 in top shape! Rick in the service department always explains needed service, what needs doing now and w Very professional and thorough. Keep my F-450 in top shape! Rick in the service department always explains needed service, what needs doing now and what can wait until the next visit. More

Recall Was great at setting up appointment and making sure the work was done. Also helpful in ride back home and pick up to pick up truck. Was great at setting up appointment and making sure the work was done. Also helpful in ride back home and pick up to pick up truck. More

Great customer service Found the problem and fixed it.freindly service.got a loaner car and that was so helpful and easy service. It beats renting a car. Thank u for ur serv Found the problem and fixed it.freindly service.got a loaner car and that was so helpful and easy service. It beats renting a car. Thank u for ur service. More

5000 mile service and ReCall My service writer Roland knew what needed to be done.I went home this was 10:00 AM that afternoon he called me. My truck was ready for pickup. He arra My service writer Roland knew what needed to be done.I went home this was 10:00 AM that afternoon he called me. My truck was ready for pickup. He arranged transportation and I picked up my truck. 100 on the chart of Great service!!! More