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Laird Noller Ford Topeka

Topeka, KS

Overview
Employees
Reviews
Vehicles
4.7
1,019 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 1,019 reviews

December 20, 2024

Lacks customer service after sale. Purchased a vehicle that required service and delivery. 5 days after purchased still haven’t received vehicle. They said it would be another week More

by Andy.hett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Moorehead
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Jan 02, 2025 -

Laird Noller Ford Topeka responded

We apologize for this experience and rest assured your concern will be raised with the top levels of management. Thanks for your feedback, as we take it all seriously and use it to continuously improve. If you would like to provide further info my email address is amancuso@lairdnoller.com and my name is Angela

December 19, 2024

Went in yesterday to have my truck serviced with the works. This is the second time since they redid their service advisors and service program. I have not been pleased. I have been going to Nollers More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OSCAR
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Jan 02, 2025 -

Laird Noller Ford Topeka responded

We appreciate you sharing your concerns with us and I'm sorry to hear about your experience. It's disappointing to know we didn't meet your expectations. We strive to provide transparency and fairness in our dealings, and your feedback is valuable in helping us improve. If you'd like to discuss this further, please reach out to me directly at amancuso@lairdnoller.com My name is Angela

December 19, 2024

Dillon was a rockstar great great great persona and the way you came across Was very friendly and he helped us get into a new car in our time of need after an accident And he got me some hot cocoa More

by Awesome1rma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Evans
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Jan 02, 2025 -

Laird Noller Ford Topeka responded

Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!

December 18, 2024

Had a great experience with Dillon. Very knowledgeable about the whole process and made it easy More

by Bubbamac73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Evans
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Dec 18, 2024 -

Laird Noller Ford Topeka responded

Bubbamac73 thank you for the 5*review in reference to Dillon. I'm so glad to here that Dillon made the whole process easy.

December 18, 2024

The whole buying experience while working with the salesman, Owen Bailey, and Laird Noller was pleasant. I would definitely work with Owen and buy a vehicle from Laird Noller again. I highly recomme More

by GCrab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Bailey
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Dec 18, 2024 -

Laird Noller Ford Topeka responded

GCrab thank you for the 5* rating in reference to your salesman Owen. Thank you for the highly recommendation on Owen.

December 16, 2024

Maintenance done during appointment in a timely manner. A lot of persons working in the service dept. but all willing to assist. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service was very helpful
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Dec 16, 2024 -

Laird Noller Ford Topeka responded

Thank you for the 5* rating Jerry! We are so glad to hear that all employees in the service department was willing to assist you.

December 14, 2024

Thanks for excellent customer service, Dillon! You are a true specialist in your chosen field. More

by sweetssprinklie78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Evans
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Dec 16, 2024 -

Laird Noller Ford Topeka responded

Thank you sweetsprinklie78 for the 5*star review and the kinds words towards Dillon!

December 13, 2024

Jessica seemed very honest and answered all questions thoroughly. I just love my experience with her! More

by tjcanter5
Recommend Dealer
Yes
Employees Worked With
Jessica Barrigo
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Dec 16, 2024 -

Laird Noller Ford Topeka responded

Thank you tjcanter5 for the 5*star review on Jessica and that you loved your experience with her!

December 13, 2024

Professional, Friendly and helpful. Appreciated Johnny taking the time to explain the options and where to find all the bells and whistles for me! More

by volleymom1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Laird Noller Ford Topeka responded

Thank you so much volleymom1 for the 5*star review! It was good to hear that you appreciated Johnny for taking the time to explain your options and features on the vehicle.

December 10, 2024

Christian is an outstanding young man. Please see Christian for your buying needs. He will take care of you. More

by gardenhire0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Clark
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Dec 10, 2024 -

Laird Noller Ford Topeka responded

Thank you for the kinds words about Christian and recommending him to others.

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