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Laird Noller Ford of Lawrence

Lawrence, KS

3.9
1,599 Reviews
Laird Noller Ford of Lawrence has been exceeding customer expectations in Kansas since 1960! We are the most decorated Ford Dealer in Kansas since we have won the prestigious TIME Magazine 'Dealer of The Year' Award. We offer all new Ford models and usually have one of the biggest F-150 and Super Duty inventories in Kansas. Want something smaller like an Escape or a Focus? We have a huge inventory of those as well. We will be here after the sale for you with one of the best Ford Service Departments around. We offer everything from a routine oil change to the most complex of gas or diesel engine work and everything in between. Come experience the extraordinary at 935 W. 23rd St. in Lawrence.
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935 West 23rd St

Lawrence, KS

66046

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Showing 1,599 reviews

November 20, 2024

Working with Chris was good, not happy with all the things i found wrong with the car after i bought it . Also not happy at the ending price 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️ More

by shawndrarogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Jacob
November 19, 2024

I had a great experience while waiting for my oil change and tire rotation. Davon was friendly, knowledgeable and provided excellent service. I look forward to coming here again. More

by CANDICEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon Davis (5 stars)
November 18, 2024

Service was quick and easy. Didn’t even need an appointment for the Quicklane. Great job. More

by AARONFOSTER199401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quicklane
Nov 18, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for the great review we appreciate your business very much and look forward to seeing you again soon.

November 16, 2024

Easy to make appointment. Fast and efficient service. Kind and friendly staff. Couldn’t ask for more! More

by Lkucza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 15, 2024

They had reasonable prices. The salesmen and manager's where courteous and professionals I had a great experience. More

by davidwendte79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob charay
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for your sharing your excellent experience purchasing from our dealership! We appreciate you very much!

November 14, 2024

Nothing but problems trying to buy a car. Would not recommend anyone to buy from them More

by jerrick85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jolene Piper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alayn Renteria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience buying a car. You listed your reason for visit as service. We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 13, 2024

They worked very hard to correct the problems and staid in contact with me through the process. More

by johnritamae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber service dept. 5 stairs
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

November 13, 2024

Experience post sale is awful. The finance person sold a package in addition to the truck purchase that we didn't want, causing the end price to be way over our budget. Been trying More

by bestpest
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Garrison
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience buying a car. . We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 13, 2024

Great staff. Everyone was very helpful and patient. I would recommend these guys if you are looking for a new ride. More

by jsummers6
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for your sharing your excellent experience purchasing from our dealership! We appreciate you very much!

November 12, 2024

All personnel were customer-focused and knowledgeable. They kept me informed of the progress on my car. More

by jeannetteterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Haliey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Laird Noller Ford of Lawrence responded

Thanks for recognizing our employees and for sharing your positive experience with our service department.

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